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William Dillon is a seasoned facilities management professional with 14 years of experience overseeing the management of concert halls, academic buildings, and recording studios. He has a Graduate Business Certificate from the University of Miami and a Bachelor of Arts degree from Boston University.

Credentials

  • Excel Essential Training (Office 365)
    LinkedIn
    Apr, 2020
    - May, 2026
  • Excel: Advanced Formulas and Functions
    LinkedIn
    Apr, 2020
    - May, 2026
  • Managing and Analyzing Data in Excel (Office 365/Excel 2019)
    LinkedIn
    Apr, 2020
    - May, 2026
  • Microsoft Bookings Essential Training
    LinkedIn
    Mar, 2020
    - May, 2026
  • AED
    University of Miami
  • Automated External Defibrillation (AED)
    University of Miami
  • Graduate Business Certificate
    -

Experience

  • University of Miami
    • Coral Gables, Florida, United States
    • Director, Concert Halls Operations & Technology
      • Jul 2007 - Aug 2021
      • Coral Gables, Florida, United States

      Oversee the management of two concert halls, six academic buildings and three recording studios to establish, recommend, and enforce policies and procedures regarding the facilities functions to ensure all areas are aesthetically pleasing, clean, and orderly creating the proper image for one of the nation's top music schools.Maintain $175K+ revenue-funded facilities operating budget, that include reviewing, recommending and approving regular operating transactions.Direct/oversee a diverse staff of approximately five professional staff and 50 student employees who are responsible for all facets of facilities management; covering information technology, recording services, piano tuning services, concert bookings, computer lab management and account management.Manage and staff more than 300 live events each year sponsored by both the University and external organizations, such as, Festival Miami and the Frost Live concert series featuring world renowned recording artists.Project managed the interior renovation of a 600-seat concert hall, including installation of new stage, seating, sound attenuation and Ion lighting control for new LED house and stage lighting system.Directed full renovation of interior, audio-visual capabilities and HVAC of the Music Rehearsal Center.Oversaw the construction and opening of two faculty studio buildings consisting of 72 studios and a multi-purpose performance/recording space.Primary liaison in technology planning by serving as the network administrator and member of the University’s IT Leadership Council.

  • Business Wire
    • Plantation, FL
    • Editor
      • May 2006 - Jun 2007
      • Plantation, FL

      Edited press releases for content and grammar and formatted for AP and international transmission.Worked under tight deadlines for multiple clients ranging from 15-30 minutes.Provided exceptional customer service for current clients and prospective clients

    • Supervisor (Part-time)
      • May 2003 - May 2007

      Supervised and trained student and part-time employee ushers and operations staff.Managed staffing of events, including concerts and NCAA basketball games.

  • University of Miami
    • Coral Gables, FL
    • Commencement Assistant
      • Aug 2002 - May 2006
      • Coral Gables, FL

      Assisted with logistical and program matters for Commencement.Proofed and edited scripts and informational publications.Provided guidance for venue staging and set-up by working with facilities administration and outside vendors on hardware aspects of ceremonies and set-up.Created parking and customer service plans and assisted with their implementation.Coordinated volunteers, including administration and staff.Aided in regalia ordering and distribution.Maintained budgetary records regarding event expenditures.Coordinated IT needs for national media during the 2004 Presidential Debate.

    • Research Assistant
      • Feb 1998 - Aug 2000
      • Boston, MA

      Assisted Post-Doctoral Fellows in the completion of their projects, as well as, performed high-level molecular biology experiments.Trained Post-Doctoral Fellows and other lab members in current molecular biology techniques as well as GeneChip and other microarray techniques.Managed everyday lab operations, that include supply purchasing and maintaining relationships with purchasing agents and distributors.Analyzed and presented data at regular departmental meetings.

Education

  • University of Miami
    Graduate Business Certificate, Business Administration and Management, General
  • Boston University
    Bachelor of Arts (BA), Biology/History
  • 1989 - 1993
    Lowell High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Facilities Services”

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