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William Chan

Service Officer at Change Recruitment Group

Intro Book

Banking professional with administration and risk management expertise.

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Location

Greater Glasgow Area, GB

Skills

Banking
Retail Banking
Stakeholder Management
Office Administration
Microsoft Excel
Risk Management
Financial Risk
Customer Service
Credit
Credit Risk
Financial Services
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$75.0

Hourly Rate

How This Rate is Calculated

Based on the job roles and responsibilities, I've considered the average salary ranges for banking professionals in the Greater Glasgow Area. The rate of $75 per hour is a conservative estimate, taking into account the lack of specific salary information provided in the profile. This rate is lower than the average salary for a Banking Customer Service Advisor in the UK, which is around $90-$120 per hour. However, considering the variety of roles and industries William Chan has worked in, his hourly rate may be lower than that of specialized banking professionals.

Bio

Generated by

Topline AI

William Chan is a seasoned banking professional with extensive experience in administration, stakeholder management, and risk management. He has worked in various roles, including Service Officer, Customer Service Advisor, and Mortgage Administrator, providing administrative support and ensuring regulatory compliance. Chan holds a degree from The University of Dundee.

Experience

Change Recruitment Group
- Clydebank
- Service Officer
  - Nov 2015 - Present
  - Clydebank
  Administration services for an international bankScanning and indexing of documents from customers.Ensuring database is updating database with all relevant information.Ensuring that documents are have all relevant information. Assist in archiving and retrieval of processed documents.
Capita
- Glasgow, United Kingdom
- Customer Service Advisor
  - Oct 2014 - Nov 2015
  - Glasgow, United Kingdom
  John Lewis Answering calls from customers, resolving customer queries.Sales advise on features, offers and complimentary services and products.Data input into systemsRegulatory compliance
RESPONSE
- Glasgow, United Kingdom
- Customer Service Advisor
  - Sep 2014 - Oct 2014
  - Glasgow, United Kingdom
  student loans campaign
City Park Technologies
- Aviva, Glasgow
- Customer Service Sales Advisor
  - Mar 2014 - Aug 2014
  - Aviva, Glasgow
  Answering calls from customers, resolving customer queries.Sales of additional policies and premiums due to customer changes.Data input into systemsRegulatory compliance
Search Consultancy
- First Data Glasgow
- Banking Customer Service Advisor
  - Aug 2013 - Feb 2014
  - First Data Glasgow
  Answering calls from bank customers, problem solving and resolving queries.Data input into systemsRegulatory complianceProcedural processing
Hays
- Santander, Glasgow
- Mortgage Administrator
  - Jul 2013 - Aug 2013
  - Santander, Glasgow
  Use of proprietary database systems,Entry of data into systems,Communicating with customers to acquire more information,Communicating with staff in other locations ensuring problems are solvedIn this time I have developed knowledge inside the financial and banking industry and maintained a good working relationship with superiors and fellow staff members,
Interaction Recruitment
- Santander, Glasgow
- Mortgage Administrator
  - Apr 2013 - Jul 2013
  - Santander, Glasgow
  Use of proprietary database systems,Entry of data into systems,Communicating with customers to acquire more information,Communicating with staff in other locations ensuring problems are solvedIn this time I have developed knowledge inside the financial and banking industry and maintained a good workingrelationship with superiors and fellow staff members,
REED
- Administrative Assistant, PPI Quality Checker
  - Mar 2012 - Dec 2012
  Entry of data into systems,Skills in arithmetic to ensure payments are correct,Reconcile payments between the bank and customersCommunicating with staff in other locations ensuring problems are solvedIn this time I have developed knowledge inside the financial and banking industry and maintained a good workingrelationship with superiors and fellow staff members.
Balbir's Restaurant
- Glasgow
- Administrative Assistant
  - Jun 2008 - Mar 2012
  - Glasgow
  Record keeping of companyRecord keeping and data entry of personal information and payroll informationTaking reservations and other telephone enquiries.Product research and comparisons.In this time I have developed and maintained a good working relationship with staff and suppliers alike.

Education

The University of Dundee

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Staffing and Recruiting”

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William Chan

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$75.0

Hourly Rate