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William Barger profile image

William Barger

Senior Customer Experience Manager at Ziply Fiber
Intro Book
Customer experience leader with 12+ years of experience in call centers, sales, and telecommunications.
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Location
Marysville, Washington, United States, US
Skills
  • Call Centers
  • Sales
  • Telecommunications
  • Voip
  • Managed Services
  • Show all
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Bio

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William Barger is a seasoned customer experience professional with 12+ years of experience in call centers, sales, and telecommunications. He has held leadership positions in team management and customer satisfaction, driving results in managed services and solution selling. With a Master of Business Administration from the University of Phoenix and a Bachelor of Business Administration from the University of Washington, William brings a strong educational foundation to his expertise in customer experience and team leadership.

Experience

  • Ziply Fiber
    • Everett, Washington, United States
    • Senior Customer Experience Manager
      • May 2020 - Present
      • Everett, Washington, United States

  • Frontier Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Call Center Manager
      • Sep 2017 - May 2020

    • Call Center Sales and Service Supervisor
      • Oct 2011 - May 2020

    • Sales and Service Lead
      • Jan 2011 - Oct 2011

    • Sales and Service Consultant
      • Nov 2007 - Jan 2011

Education

  • 2011 - 2012
    University of Phoenix
    Master of Business Administration (M.B.A.)
  • 2004 - 2006
    University of Washington
    Bachelor of Business Administration (BBA), Business Administration and Management

Suggested Services

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Industry Focus. “Customer Service”

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