Bio
Experience
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FULL CIRCLE EXPERIENTIAL AGENCY
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Cape Town Area, South Africa
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Production Coordinator
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Mar 2018 - Aug 2019
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Cape Town Area, South Africa
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OfficeBoxSA
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Observatory
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Production & Sales Support
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Feb 2017 - Feb 2018
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Observatory
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Office Administrator
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Aug 2016 - Jan 2017
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Production Coordinator
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Oct 2015 - Jul 2016
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Internal Sales Assistant
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Sep 2012 - Sep 2015
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Sales Manager
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Oct 2011 - Aug 2012
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Sales Rep
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Aug 2009 - Sep 2011
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Office Manager
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Jun 2008 - Aug 2009
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Admin Assistant
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2006 - 2007
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Management Trainee
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1999 - 2002
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Villa Via Hotel Granger Bay
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Cape Town Area, South Africa
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Waitron
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Oct 1997 - Jul 1998
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Cape Town Area, South Africa
Set tables, trays according to type of food ordered and the hotels service standards.Performs opening and closing procedures established for the department.Accurately records, pre-checks and picks-up all food and beverage orders.Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.To be able to immediately monitor guest comments and pass on to your Superior, and be pro-active in solving problems whenever possible.To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives.Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.Complete closing duties, including restocking items, turning off lights, etc.Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.Assist in carrying out scheduled inventories of products and operating equipment.Ensure to have minimum wastage and breakage.Ensure communication between Kitchen, Order taker and service team members.Monitor operating supplies, equipment and reduce spoilage and wastage successfully.Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc.To ensure a very good relationship between the Operations floor, the Kitchen & Front of the House. Assist in carrying out scheduled inventories of products and operating equipment.Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.
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Trainee
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1996 - 1997
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Education
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1992 - 1996Plumstead High School
Grade 12
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References
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