Experience

• 

  Maxaro

  • Roosendaal en omgeving, Nederland

  • Manager productdevelopment, purchase and warehouse

    • Oct 2017 - Jun 2023
    • Roosendaal en omgeving, Nederland

• 

  UL

  • Arnhem

  • Senior Sales Executive

    • Oct 2014 - Oct 2016
    • Arnhem

    I am working on Regulatory Compliance for Medical Devices in The Netherlands, Belgium, Denmark, Norway, Sweden, Finland, Italy and Spain as a Senior Sales Executive - Life & Health for Underwriters Laboratories UL stands for 'Underwriters Laboratories', an independent safety science company with nearly 120 years of experience assesing product safety. Today, UL is offering expertise across Three strategic businesses: UL-Ventures, UL Commercial & Industrial & UL Consumer.With Laboratories, technical expertise and partnerships strategically distributed around the world, UL has become synonymous with public safety in an increasingly borderless world, while also helping manufacturers identify key markets, navigate compliance changes and keep an overview on certification relevant regulatory and trade issues.The BU Ventures provides innovative and trustworthy solutions that address the global business needs of the drinkingwater, foodsafety, in -vitro diagnostic and medical equipment industries.

• 

  ABN AMRO Bank N.V.

  • Netherlands
  • Banking
  • 700 & Above Employee

  • Participant Customer Excellence Program

    • Jan 2013 - Dec 2013

    - Analyze and diagnose of branches and departments through the 5 lenses of Customer- Excellence; customer, process efficiency, operational management, organisation & skills and attitude & behaviour- Coaching on developing and implementing of improvements

  • Branchmanager

    • Jul 2010 - Dec 2012

    - Managing, coaching and inspiring a team of 9,2 FTE- Provide and optimize input-/customer oriented environment- Realize sales objectives - Expand marketshare- Realize retention objectives- Increase customer- and employee satisfaction- Optimize risk and complaints managementAchievements:- 1st on Dutch-ranking customer satisfaction; up 10% to 73%

  • Head of Sales & Retail Manager

    • Apr 2003 - Jul 2010

    - Managing a team of two consultants - Consultant of Managing Director - Developing and implementing Marketing and Sales activities- KPI follow-up and P/L analysis- Providing and support an excellent Performance Management- Developing and implementing sales- and process improvements- Providing a customer oriented environmentAchievements: - Coaching and inspiring 14 Branch managers and motivating Leadership- Taking over all activities from 3 Managing Directors based on the Sense of Urgency (more revenues, less costs) and my personal leadership - Managing and optimize the HR-process - Maximize the performance potential of the workforce; Maximize effectiveness - Optimize sales performance; up 50% - Managing the process of reorganization; reduction of 55 FTE- Introducing of uniform Customer services - Developing, implementing and optimize input-/customer based Sales and Sales Management.- Developing Sales Incentives

• 

  ABN AMRO Bank N.V.

  • Sales Manager

    • 2002 - 2003

    Achievements:- P/L responsible for a client portfolio Mass Affluent (approximately 300 clients; cross-sell ratio 4,1- company-average 2,6)- Managing the HR-pocess for about 60 FTE- Managing the process of reorganization; reduction of 20 FTE.- Implementing a new way of working (from sales- to Customer based)

• 

  ABN AMRO Bank N.V.

  • Consultant Change Management

    • 1991 - 1993

    - Private coaching on the cultural aspects (attitude/behavior) in the aggregation of two companies after a merger (ABN and AMRO)