Experience

• 

  Watco Companies LLC

  • United States
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Supply Supervisor

    • Jun 2020 - Present

  • Bulk Supervisor

    • Sep 2018 - May 2020

    Promoted

  • Documentation Specialist

    • Mar 2018 - Sep 2018

    Moved Departments

• 

  Texas Terminals LP

  • Houston, Texas

  • Documentation Clerk

    • Oct 2014 - Present
    • Houston, Texas

    Preparing import-export documents following international trade rules and regulationsChecking shipment goods, verifying shipment supporting papersScheduling transport of shipments after approval from the customsMonitoring delivery schedules and keeping in touch with customersReceived shipments for import and export and coded boxes according to the nature of productsHandled paperwork required for sea transportationObtained requisite approval, clearance, and certificate from concerned authoritiesSupervised documentation of loading and unloading of the vesselInspected packaging of goods and took extra precautions to save damage and spoilage to goodsEnsured no damage in receiving and transporting shipmentScheduled delivery, tracked shipment, and updated customersPrepared and issued reports for customers and assisted in setupProvided quick responses to customers' inquiries and problemsPreparing EOM documentation on all cargo on hand

• 

  Island Hospitality Management

  • United States
  • Hospitality
  • 700 & Above Employee

  • Courtyard Sales Coordinator

    • Apr 2014 - Oct 2014

    Prepare on the books numbers for daily sales packetInput daily numbers in monthly summary reportInput OTB number into PaceReview Marsha production reportUpdate projection board with OTB numbers for the monthParticipate in daily DBRGreets in-house contact on arrival and assures meeting room is set up to contacts satisfactionSpeak with housekeeping to insure all show rooms are ready for site tours as neededI handle walk-in tours, qualify needs and secure business when possible

  • Courtyard Front Desk Associate

    • Jul 2013 - Mar 2014

    New hire trainingData entry to include establishing and coding AP packetsManagement and generation of guest service response forms using multiple office software applications Tracking, monitoring, arranging and sorting of all Guest Service Scores (GSS) comments Responding to GSS comments and filing for future referenceDaily deposits to the bank, safe counts, and change drawersFood & Beverage ordering, inventory, and weekly check booksParticipating in action plans for BSA and GSSGenerating, arranging and sorting reports for End of Month audits Providing other support as requested to various office personnel

  • Courtyard Front Desk Associate

    • May 2012 - Jul 2013

    Acting as a guest concierge, planning dinners, outings, wine tours, and family gatheringsReviewing AM, PM, and Night Audit check lists, for completionCash and credit card handlingMaintaining a clean and professional work spaceHandling of guest check in and guest check outAssisted guest with billing inquires Reviewing guest ledger to ensure all house accounts are balancedAssisting with any guest issue or inquiryI also completed six months in a Manager In Training program with the following responsibilities:New hire trainingData entry to include establishing and coding AP packetsManagement and generation of guest service response forms using multiple office software applications Tracking, monitoring, arranging and sorting of all Guest Service Scores (GSS) comments Responding to GSS comments and filing for future referenceDaily deposits to the bank, safe counts, and change for all drawersFood & Beverage ordering, inventory, and weekly check bookParticipating in action plans for BSA and GSSGenerating, arranging and sorting reports for End of Month AuditProviding other support as requested to various office personnel

• 

  Martin Resorts

  • Paso Robles, CA

  • Paso Robles Inn Front Desk

    • Jul 2009 - Jan 2012
    • Paso Robles, CA

    Handling of guest reservationsCash and credit card handlingMaintaining a clean and professional work spaceHandling of guest check in and guest check outsAssisting guest with billing inquires I also assisted sales with: Handling of guest reservationsUpdating corporate ratesBeing point of contact with group leadersRan forecasting reportsGroup blocks