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Whitney Townsend is a seasoned retail and management professional with 13+ years of experience in customer service, sales, leadership, and operations management. She has held various roles, including retail store manager, branch manager, and director of business and community development, at organizations such as Fort Community Credit Union, Northwestern Mutual, and Tuttle's Hallmark. Whitney holds a Bachelor's Degree in Marketing from the University of Wisconsin-Whitewater and is certified in Google AdWords. Whitney has a proven track record of driving sales growth, improving customer satisfaction, and managing teams to achieve operational excellence. With expertise in retail, management, and customer service, Whitney is a versatile and results-driven professional with a strong background in business development and community engagement.

Credentials

  • Google AdWordsCertification
    -

Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Director of Business & Community Development
      • Jan 2023 - Present

    • Branch Manager
      • Jan 2018 - Jan 2023

    • Mortgage Loan Officer
      • Jan 2018 - Jan 2023

    • United States
    • Financial Services
    • 700 & Above Employee
    • Associate Financial Representative
      • May 2017 - Dec 2017

    • Financial Representative
      • Jun 2016 - Dec 2017

      Long-term financial security doesn’t happen by chance. I’m here to help you take control of your future. My mission is to empower individuals to achieve financial security by taking the time to understand their dreams, goals and concerns; educate them about their options; and translate their vision into a dynamic customized plan that continues to address their changing needs. I love what I do and it's an honor and a privilege to help others and positively impact my community.

    • Store Manager
      • Sep 2002 - May 2016

      I was the retail store manager responsible for managing all operational aspects of Tuttle’s Hallmark. My daily responsibilities managing store operations included ordering merchandise, receiving shipments and getting merchandise ready for sale. I also managed employees and developed customer service and sales goals for the store team. My other human resource responsibilities included payroll and pro-active loss prevention management. My job responsibilities extended to event planning, marketing and organizing business travel to trade shows. I was responsible for cash management and controlled bill payment, monthly tax filing and year end accounting duties.

Education

  • 2015 - 2016
    University of Wisconsin-Whitewater
    Bachelor’s Degree, Marketing
  • Fort Atkinson High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail and Consumer Goods”

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