Experience

• 

  Roofmaster Products Co.

  • Monterey Park, California, United States

  • Territory Sales Manager

    • Jun 2023 - Present
    • Monterey Park, California, United States

• 

  TRP Roofing Products

  • United States
  • Wholesale Building Materials
  • 1 - 100 Employee

  • Warranty Administrator

    • Mar 2023 - Present

    Handle warranty claims, including computation of charges, submission and follow-up

  • District Sales Manager

    • Jan 2022 - Mar 2023

    Skills: Experienced and well versed Sales Representative with a verified history of working in the Roofing and Building Materials Industry. Skilled in Sales, Sales negotiations, Customer Service and Event Planning.• Develop and manage the sales to distributors in assigned territory• Manage day-to-day interest, plans and goals of the Company in the territory to meet or exceed the needs of the customer.• Develop and maintain a organization capable of delivering quality experiences at all its operation levels to customers• Develop a relationship with distributors/contractors embodying mutual trust and respect, • Communicate the needs of the customers to the appropriate department within the Company who are responsible for follow-up action• Attain market share goals through product sales. Market and sell all available products• Develop annual district market plans that maximize on the market potential and realization of these plans

  • Inside Sales

    • Jan 2010 - Mar 2023

    Assisted sales team with inside sales. Increased yearly sales by 2 million+ per year.Experienced in product, systems, and market development. Working closely with distributors and contractors to create new opportunities, and provide solutions.Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.Prospects for new sales opportunities via outbound calling and emailing.Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals.Procures and maintains inventory; monitors to ensure proper inventory turns.Ensures timely shipment of materials and customer satisfaction.Works at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not available.Performs estimating, take-off, and proposal duties as necessary.

  • Customer Service Representative/ Accounts Receivable Manager

    • Jul 2010 - Sep 2022

    I perform a variety of accounting according to Tropical established policies and procedures. Maintains CSR, plant staff, vendors and clients and observes confidentiality of client matters. Providing quality and professional service to all roofing contractors and roofing distribution centers. • 8 years hands-on Accounting experience.• Advanced computer skills and word processing.• Good mathematical background.• Experience with spreadsheets and automated accounting systems• Ability to sort, check, count, and verify numbers• Ability to multi-task, prioritize and work efficiently• Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof reading skills and follow-up effectively with all staffing levels and clients/clients• Ability to work independently, self-starter, energetic• Ability to demonstrate good common sense and sound judgment• Flexibility to adapt to all situations and work varied hours; possibly work weekends or OT• Ability to use 10-key calculator for a variety of accounting functions• Ability to perform at high levels in a fast paced ever-changing work environment• Ability to anticipate work needs and follow through with minimum direction