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Wendy Moore is a seasoned professional with 29 years of experience in sales, purchasing, and project management. She has held various roles, including Inside Sales Representative, Business Development Manager, Territory Manager, and Director of Purchasing and Inventory Control. Moore has a strong background in organizational development, product marketing, and customer satisfaction. She has managed large-scale projects, implemented e-commerce sites, and trained customer bases on new technologies. Moore holds a Bachelor of Science degree from the University of Nebraska-Lincoln and a High School Diploma from Oakland High School.

Experience

    • Inside Sales Representative with Comfort Products Distributing - a division of Carrier Enterprise
      • May 2022 - Present

    • Business Development Manager
      • Mar 2022 - Aug 2022

    • TERRITORY MANAGER
      • May 2020 - Aug 2022

      · Central Missouri Territory Manager· Responsible for customer base of 75 dealers and 50 house accounts· Increased sales year over year by 7% home based only during Covid Outbreak· Promoted and sold company based ventures including On Call Air and House Call Pro· Dealer Awards 2020: Carrier Dealer of the Year; Silver Bryant Dealer; (sales over $500k); Top Performers (10 dealers – increased sales over 10%)· Increased parts sales year over year by 12%· Added five new Bryant dealers in the territory· Sales of $7 million in 2020 with gross margin of 21%· Responsible for promoting Carrier, Bryant and Payne programs throughout the territory

    • COMMERCIAL INSIDE SALES REPRESENTATIVE
      • Oct 2018 - May 2020

      · Responsible for Iowa commercial territory· Sales over $2 million in 2020· Quoted add on and replacement commercial units· Matched Carrier units to competition on plan and spec projects· Processed all commercial orders and oversaw them from start to finish

    • ECOMMERCE SALES MANAGER
      • Mar 2017 - Oct 2018

      · Implemented ecommerce site throughout the territory – 7 states and 11 branches· Trained customer base on use and benefits of using ecommerce· Managed staff of four – responsible for inbound and outbound customer service · Responsible for implementation of all company programs including programs exclusive to the ecommerce site only

    • DIRECTOR OF PURCHASING AND INVENTORY CONTROL
      • Sep 2010 - Mar 2017

      · Responsible for inventory of $20 million which included residential and commercial HVAC equipment as well as parts and supplies.· Managed planner staff of four who were responsible for purchasing; managing overstocks and pricing· Reduced overstock product as well as slow moving and damaged product throughout the territory· Managed yearly inventory at 11 branches working with branch leaders on counting process and reconciliation · Assisted with implementation of new computer system which included adding and moving inventory to new system; training on purchasing program as well as assisting on branch and counter training

    • INSIDE SALES BRANCH MANAGER AND CUSTOMER SERVICE
      • Feb 1995 - Sep 2010

      · Managed day-to-day operations of the largest branch in the 7-state territory· Responsible for inbound and outbound sales of $25 million per year · Organized and planned sales and promotions around heating and air conditioning products such as Carrier, Bryant, Honeywell and Totaline· Developed and produced spring and fall parts preseason program and catalog

  • H&R Block
    • Omaha, Nebraska, United States
    • Income Tax Preparer
      • Jan 1985 - Apr 2005
      • Omaha, Nebraska, United States

      Tax PreparationPromoted H&R Block ProgramsBuild Customer BaseCustomer Service

    • Purchasing/Customer Service
      • Sep 1989 - Jan 1995
      • Omaha, NE

Education

  • 1980 - 1984
    University of Nebraska-Lincoln
    Bachelor of Science (B.S.), Journalism
  • 1976 - 1980
    Oakland High School
    High School Diploma, College Prep

Suggested Services

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Industry Focus. “Management Consulting”

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