Experience

• 

  BDO Digital Services

  • Senior Manager, BDO Digital

    • Apr 2019 - Mar 2024

    As a Senior Manager at BDO Digital, I led extensive technology project implementations spanning various service lines such as Microsoft Dynamics 365 (CRM), Dayforce (HCM), and BDO's custom data development teams through mixed agile methodologies. My role involved overseeing and leading team dynamics and project execution, with a strong emphasis on communication management, status tracking, risk mitigation, and budget control. Throughout, my primary goals were to ensure customer satisfaction and maintain alignment with business objectives.Furthermore, I served as the Product Leader for BDO's SPARQ platform, driving its product roadmap and supporting sales and go-to-market strategies. Additionally, I am passionate about user experience (UX) and have led the establishment of a UX practice group, dedicated to crafting meaningful solutions that enhance user adoption and generate new revenue streams for BDO.

• 

  NexJ Systems

  • Senior Product Manager

    • Jan 2017 - Apr 2019

    NexJ Systems is the pioneer of Intelligent Customer Management. NexJ’s CRM is designed to help Wealth Management, Private Banking, Corporate and Commercial Banking, and Insurance firms revolutionize their business to help drive productivity, boost client engagement, and increase revenue.As a Senior Product Manager at NexJ Systems, I defined and managed the development of a new reporting solution integrated within the NexJ CRM platform delivering dashboards and enabling Adhoc reporting capabilities. Led a complete platform redesign program delivering improved user experience with a modernized application look-and-feel adhering to Google Material Design principles.

• 

  NielsenIQ

  • Global

  • Product Leader - Global Platforms

    • Jan 2008 - Dec 2015
    • Global

    • Product champion and SME, leading go-to-market processes and materials for global readiness and adoption of Nielsen's web & mobile platforms• Engage and lead cross functional teams to execute product improvements, develop and monitor process improvements, lead global product vision, messaging and solutions• Create product communications, positioning, pricing, commercial documentation and sales demo toolkit• Launched Nielsen's first mobile solution delivery platform• Usage tracking and reporting• Change management

• 

  Nielsen

  • United States
  • Technology, Information and Media
  • 700 & Above Employee

  • Product Manager, Decision Support Solutions

    • Jun 2006 - Sep 2008

    • Lead business requirements and commercialization for Nielsen’s Retailer “StoreView” web reporting application

  • Manager, Decision Support Solutions

    • Apr 2000 - May 2006

    • Managed team of 12 Consultants to design and deliver custom client reporting dashboards and applications• Developed and implemented a project management process and tool set to manage and track project opportunity and life cycle across multiple consultants, projects and clients

  • Business Consultant, Decision Support Solutions

    • Jun 1995 - Mar 2000

    • Sold, designed, developed and delivered custom business applications for several large CPG clients using Nielsen’s BI tools and Microsoft Office software