Experience

• 

  Changan UK R&D Centre Limited

  • United Kingdom
  • Motor Vehicle Manufacturing
  • 1 - 100 Employee

  • Administration Manager and Finance & Admin Team Leader

    • May 2018 - Present

  • Administration Manager (F&A Team Leader)

    • Sep 2015 - Present

  • Operations Officer

    • Oct 2014 - Present

  • Senior Operations Manager

    • Nov 2013 - Present

• 

  PAT-Kruger Systems Ltd UK

  • Rugeley, Staffordshire

  • Operations Manager

    • Apr 2013 - Oct 2014
    • Rugeley, Staffordshire

    Responsible for the implementation of business measures, new guidelines and strategies. Striving to improve the working environment and business processes of the UK Office. Aim to strengthen client relationships and ensure the successful continuance of business operations. Performing numerous functions to achieve daily objectives. Providing feedback, training, and other team development exercises. Committed to ensuring that the staff members are quality and customer oriented. Working hard to ensure client satisfaction and consistent growth in revenue. Conducting all office management tasks. Ensuring safety regulations are adhered to. Implementation measures to provide motivation for employees. Oversee customer service departments and assess that they are meeting customer satisfaction goals. Prepare, revise and submit reports, budgets and other documentation. Communicate information to other offices worldwide filtered for management. Perform training sessions. Implementation of quality management and regulatory compliance strategies. Regular reviews of customer related statistics.Strong organisational skills.Able to multitask.Use computer applications effectively.Efficiently communicate both verbally and in written form.Have comprehensive knowledge of quality assurance principles, methods, design, testing and implementation.Have leadership and supervisory skills.Have interpersonal skills.Able to work with team.Strong ability to coordinate with other departments.Excellent project, planning, change and time management capabilities.Cordial and professional.Innovative.Excellent judgement and decision making skills.

• 

  Pat-Kruger

  • Rugeley, Staffordshire

  • Office Manager & Marketing Communications

    • Apr 2012 - Mar 2013
    • Rugeley, Staffordshire

    Responsible for the implementation of business measures, new guidelines and strategies. Striving to improve the working environment and business processes of the UK Office. Aim to strengthen client relationships and ensure the successful continuance of business operations. Performing numerous functions to achieve daily objectives. Providing feedback, training, and other team development exercises. Committed to ensuring that the staff members are quality and customer oriented. Working hard to ensure client satisfaction and consistent growth in revenue. Conducting all office management tasks. Ensuring safety regulations are adhered to. Implementation measures to provide motivation for employees. Oversee customer service departments and assess that they are meeting customer satisfaction goals. Prepare, revise and submit reports, budgets and other documentation. Communicate information to other offices worldwide filtered for management. Perform training sessions. Implementation of quality management and regulatory compliance strategies. Regular reviews of customer related statistics.Strong organisational skills.Able to multitask.Use computer applications effectively.Efficiently communicate both verbally and in written form.Have comprehensive knowledge of quality assurance principles, methods, design, testing and implementation.Have leadership and supervisory skills.Have interpersonal skills.Able to work with team.Strong ability to coordinate with other departments.Excellent project, planning, change and time management capabilities.Cordial and professional.Innovative.Excellent judgement and decision making skills.

• 

  Itho UK Ltd

  • Burton on Trent

  • Office Manager

    • Mar 2008 - Mar 2012
    • Burton on Trent

    Holding a title of ‘Office Manager’ but providing an integral role to virtually every aspect of the day-to-day running of the business. Managing everything from the internal sales and administrative team, supporting four external sales managers, national sales manager, general manager, operations manager, marketing, accounts, credit control, stock control, secretarial duties, fleet, human resources, payroll and many other functions of the business. Joining Itho UK at its inception and playing a critical part in the set up and development of the business.

• 

  Vortice

  • Burton on Trent

  • Office Administrator

    • Aug 2004 - Feb 2008
    • Burton on Trent

    Debit note processing and assistance to all departments. Time saving assessments.

• 

  Kevin Saxton Associates

  • Secretary

    • May 1999 - Jul 2004

    Budgets and bookkeeping, maintaining websites, and making travel arrangements. correspondence, such as the typing out of letters, maintaining files of paper documents. Take the minutes at meetings and prepare meeting documents for review. Salary payments.

  • secretary

    • 1999 - 2004

    All administration duties.

• 

  johnson controls

  • Burton on Trent

  • plant administrator

    • 1998 - 1999
    • Burton on Trent

    HR responsibilities for 300+ employees.