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Weisoon Lim
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Bio
Experience
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Singapore
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Automotive
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1 - 100 Employee
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Technical Support Executive
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Sep 2020 - Jun 2023
- Handling Scania products' technical issues and supporting Workshop operations.- Communicate with the Global Technical Support Engineer from Factory.- Report product problems to the R&D and Field Quality Engineer.- Spread and cascade the latest Technical Information/Bulletin.- Provide technical advice to customers and colleagues.- Support and work with the Warranty process.
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Warranty Executive
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Jan 2012 - Jun 2023
- Manage all warranty claims according to the manufacturer warranty policy and procedures.- Maintain warranty cost and credit database.- Coordinate all Technical/Recall campaigns involved in the market.- Technical support and advisor for workshop operations.
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Warranty Coordinator
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Jan 2011 - Dec 2011
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Service Technician
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Mar 2010 - Dec 2010
Service technician for Bus and Truck maintenance and repairs.
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Malaysia
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Automotive
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100 - 200 Employee
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Service Technician
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Jan 2010 - Feb 2010
Service technician for Bus and Truck maintenance and repairs.
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Apprentice
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Jan 2009 - Dec 2009
Joined Scania Malaysia Traineeship Programme for 12 months duration.Jobs rotation in different roles and departments (Assembly Plant, Front Counter Service Advisor, Parts Dept., Warranty Dept., Workshop Bus/Truck Dept. and Pre-Delivery Inspection Technician).
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Education
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2006 - 2009TAFE College Seremban
Diploma, Automotive Engineering
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Industry Focus. “Automotive”
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