Experience

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  Monarch Service Dimensions

  • Taiwan & Canada

  • Owner

    • Sep 2000 - Present
    • Taiwan & Canada

    I've recently relocated to Ontario, Canada and continue to serve clients in Taipei while seeking new ones.Monarch assists government, companies and individuals to communicate effectively through improvement of Public Relations, best Human Resource practices, marketing strategies along with presentation and communication skill development and implementation.Exclusive consultant to Tim Wu since 2010, who rose to VP of HRD at Chailease Holdings Co. Ltd in 2018. Winner of GOLD 2021 Stevie® Awards for Great Employers https://stevies-sage.secure-platform.com/a/page/the-awards/2021-stevie-winners The Association for Talent Development has recognized our achievements with 4 Excellence in Practice Awards:(1) Dual Skills High Competency (DSHC) 2013-14: Understanding Each Other - Working Together, harmonizing conflicting mandates of sales and credit analysis(2) Regional Development Model (RDM) 2015-16: Where Amazing Learning Happens, is Shared and Grows among departments and regions.(3) Management Associate Program (MAP) 2019-2020: Provides a desired, concise career path to management postings abroad empowering millennials' career path options.(4) High Potential Development Program (CTDP/HPDP) 2021-2022: Cultivating a stream of management talent in the ever-competitive marketplace.Some past and current corporate clients:U G Investment Funds, Beckman Coulter Ltd., FedEx, STAR TV, China Post, S.G. Securities, Lien Chang Ltd., Shing Chuang Ltd, SGS Ltd., Inalways Corporation Ltd. CampoBag...And employees of: Taiwan Presidential Palace, KPMG, Intel, Compeq, Asus, Sysbank Tech., Adidas, Shanghai Commercial & Savings Bank Ltd…

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  Wayne Pajunen

  • WWW - Taipei - Toronto

  • Editorial Writer - Political Analyst

    • Nov 2014 - Present
    • WWW - Taipei - Toronto

    I would welcome the opportunity to combine my business and political background with my writing ability to advance business or political causes.Published articles:The Hill Times: The concerning e-volution of Canadian electionsgoo.gl/L5WrmgThe International News Lens: Without law enforcement Jekylls become Hydesgoo.gl/4y7EzMTaipei Times: Regardless of belief DNA can be Gaygoo.gl/RcEF19The Hill Times: A Ray of Light for Electoral Reformgoo.gl/u1mB6YThe International News Lens: Trump Properties Likely Terrorist Targetsgoo.gl/b9MYecThe International News Lens: Trump Swings for the Fences on Taiwangoo.gl/DWNw8hTaipei Times: Taiwan’s destiny in people’s handsgoo.gl/XVKLaFTaipei Times: CCP’s Tom Sawyer ploy nears endgoo.gl/3GZVcuTaipei Times: The unspoken ‘1998 consensus’goo.gl/86NnC6The Hill Times: Searching for simple, fair Canadian electoral reformgoo.gl/RiSnboReposted with links: goo.gl/QezfjoAmerican Chamber of Commerce Topics magazineThe Taiwan School History Curriculum Controversygoo.gl/rBDfAJTaipei Times: KMT bigwigs foster Taiwanese emancipationgoo.gl/4rezJpTaipei Times: Times in Taiwan ‘Are a-Changin’goo.gl/3B3xhsTaipei Times: Nurturing the buds of democracygoo.gl/bQdw2Y

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  KUUS Inc

  • Toronto, Canada

  • Marketing & Sales Manager

    • Dec 1998 - Aug 2000
    • Toronto, Canada

    Marketing and Sales Manager With agents and suppliers in the U.S.A., Europe, Taiwan and China. KUUSport successfully developed new markets and products every year during my tenure becoming Canada's #1 Ski, Snowboard & Nordic waxes, tuning equipment and accessories. company.Along with sales and marketing responsibilities: Managed Trade shows in Montreal and Las VegasProduced "How to Sharpen and Wax" skis and snowboard manual and video.Produced and designed annual catalogue and price lists.

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  House of Commons of Canada Chambre des communes du Canada

  • Ottawa, Ontario

  • Legislative Advisor to The Hon. Maria Minna M.P., Q.C.,

    • Oct 1997 - Nov 1998
    • Ottawa, Ontario

    Responsibilities:Managed Parliament Hill office. E-Day co-coordinator.Candidate's personal assistant during and after the election campaign . Constituent relations. Policy consultation. As a member of a group of 10 Legislative Assistants chosen by the Taiwan (Republic of China) government to visit Taiwan in January 1998, I came to know Taiwan and subsequently reside in Taipei for several years.

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  KUUS Inc

  • Toronto, Canada

  • Marketing Manager

    • Apr 1996 - Sep 1997
    • Toronto, Canada

    Marketing and sales assistant to the President of KUUSport Mfg. Inc. With agents and suppliers in the U.S.A., Europe, Taiwan and China. KUUSport successfully developed new markets and products every year during my tenure. Canada's #1 Ski, Snowboard & Nordic waxes, tuning equipment and accessories. company.Directed North America retail customer phone surveyManaged Trade shows in Montreal and Las VegasProduced "How to Sharpen and Wax" skis and snowboard manual and video.Produced annual catalogue and price list s.

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  Representing KPMG, Service Dimensions and Egan and Associates

  • Port au Prince, Haiti

  • Trade Mission

    • Nov 1995 - Apr 1996
    • Port au Prince, Haiti

    Met with senior members of the Haitian government, non-governmental and private sector communities toward developing present and future business opportunities. Advised KPMG, SDI and Egan & Assoc. regarding political and business landscape in Haiti.

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  Service Dimensions International

  • Toronto, Canada

  • Senior Consultant

    • Nov 1992 - Nov 1995
    • Toronto, Canada

    Developed and implemented programs designed to enhance customer service in the retail/service industries. Responsible for developing and delivering interactive, multimedia sales, management and coaching skills programs. SDI programs satisfied retailer and consumer needs through developing customized training programs, management and coaching skills to instill management, sales and service competencies providing profitable results in the retail and service industries. These programs included; Mystery Shopping, Hiring Skills, Selling Skills Development and Coaching.Designed and developed nation wide Mystery Shopping department. Managed participation at Retail Council of Canada and National Retail Federation (USA) trade shows.Guest on CBC Businessworld TV with Christina Pochmursky - Mystery ShoppingFor 6 months I was on loan to be Manager of the Boutique Jacob & Boutique Jacob Jr. stores in Sherway Mall for research and frontline experience.Some satisfied clients:Blue Mountain Resorts; Ontario, Bell Canada, Boutique Jacob; Ontario & Quebec, Body Shop; Canada, Carlton Cards; Ohio, US, Fairweather Inc.; Ontario, Future Shop; British Columbia, New Brunswick Tourism; CanadaRadio Shack (Tandy Corp); Canada, Reitman's; Canada, Rogers Video; Canada, Swift Sure Courier; Toronto, Canada, The Hudson Bay Co.; Canada, Thriftys; Canada, Toronto Hydro Energy Services; Ontario, Workbench Furniture; New York, US

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  ActMedia Canada. Inc. & Retail Resource Group

  • Toronto, Canada

  • Consultant

    • Oct 1991 - Nov 1992
    • Toronto, Canada

    Designed and implemented a custom Retail Mystery Shopper and a Train the Trainers program. Designed and produced a training video for corporate in-store supermarket analysts, meeting the specific needs of a major cola & soda manufacturer.

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  Mandev Consulting Intl. Ltd. (Canada)

  • Toronto, Canada

  • Consultant

    • Jun 1985 - Oct 1991
    • Toronto, Canada

    Mandev Intl. Ltd. (Canada) with board members including; Neil Rackham “The Coaching Controversy” & Mel Sorcher “Behaviour Modeling”. Mandev (Canada) became Service Dimensions Intl. (SDI).Designed and produced the first computer (Mac) interactive Digital Laser Disk for retail skills learning. Debuted at the National Retail Federation show in New York 1989.Developed and managed first Canada wide mysterying shopping operation for retail.Determined needs of clients Human Resource department and provided successful solutions for management and employees. Developed and implemented programs designed to enhance customer service in the service industries. Produced training materials (video & text). Attracted new sales and clients through marketing at trade shows and direct. Designed and developed nation wide Mystery Shopping department. Managed participation at Retail Council of Canada and National Retail Federation (USA) trade shows.

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  Liberal Party of Canada • Parti Libéral du Canada

  • Toronto, Canada

  • Election Campaign & Nomination Coordinator

    • Jun 1988 - Dec 1988
    • Toronto, Canada

    Successfully managed and coordinated the three largest federal candidate nomination meetings in Canadian history, with 3 to 5,000 candidate supporters participating at each nomination. Developed and produced "Election Day" & "Canvassing" training videos and materials for volunteers participating in federal and provincial election campaigns.Field agent for Ontario central campaign office.

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  The Council of Canadians

  • Toronto

  • Founding Board Member

    • 1985 - 1987
    • Toronto

    Along with Bob Laxer (appointed by Pierre Trudeau to the board of directors of Petro-Canada) and my mentor Professor Stephen Clarkson (author: Trudeau and Our Times, Governor General's Award for nonfiction - among many award winning titles). I was actively involved in the COC's founding initiative to safeguard Canada's future capacity for economic and political self determination.

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  Training and Management Dimensions

  • Toronto, Canada

  • Consultant

    • Jun 1984 - May 1985
    • Toronto, Canada

    Developed and implemented mystery shopping programs for retail customers to measure in-store training effectiveness and development.As a consultant to a retailer's labour relations group, I advised employees of their rights vis a vis union organization activities and assisted with corporate communications resulting in a successful resolution with to the union-business owner conflict.