Bio
Credentials
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Foundations of Coaching Psychology
The Positivity InstituteAug, 2023- May, 2026 -
Mental Health First Aid
Mental Health First Aid® AustraliaAug, 2023- May, 2026 -
Professional Certificate of Coaching Psychology
The Institute of Coaching and Consulting Psychology (ICCP)Feb, 2023- May, 2026 -
AWS Business Professional (Digital)
Amazon Web Services (AWS)Apr, 2021- May, 2026 -
AWS Technical Professional Bootcamp
Amazon Web Services (AWS)Mar, 2019- May, 2026 -
ITIL Foundation v3.0
Pink ElephantNov, 2016- May, 2026 -
Leadership Circle
The Leadership CircleJan, 2013- May, 2026 -
Human Sydnergistics (LSI1&2, GSI, LI, OCI, OEI, AMA DISC
Human Synergistics Australia & NZJan, 1997- May, 2026 -
Certifed Club Manager
Club Managers' Association AustraliaJan, 1991- May, 2026 -
Belbin Team Profile
Previously accredited -
Hogan Assesssment Tools (HPI, HDS, MVPI)
Previously Accredited -
Myer Briggs Type Indicator
Previously Accredited
Experience
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Forrest Coaching & Development
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Sydney, New South Wales, Australia
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ORGANISATIONAL COACH | MENTOR
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Jun 2023 - Present
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Sydney, New South Wales, Australia
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New Zealand
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IT Services and IT Consulting
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700 & Above Employee
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Account Director
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Oct 2019 - Aug 2023
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Account Executive/Senior Service Delivery Manager
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Oct 2016 - Oct 2019
With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia’s largest professional IT services companies. Datacom has extensive expertise in the operation of contact centres, data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965 and operating across Australia and New Zealand, Asia, Europe and the Americas, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions.
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Wayne Forrest Management Services
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Sydney, Australia
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Principal Consultant
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Mar 2016 - Oct 2018
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Sydney, Australia
General Management, advisory and consulting services, specialising in organisation development, leadership development, change management - and - food and beverage management and event management.
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VenuesLive
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Sydney
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General Manager - Catering
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Jun 2010 - Mar 2016
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Sydney
Stadium Australia Operations Pty Ltd (SAO) is one of Australia’s leading providers of venue/event management & catering and hospitality services to venues and events. Incorporated in 2007, SAO’s initial and cornerstone contracts are as exclusive operator and manager of ANZ Stadium and exclusive catering services provider to ANZ Stadium. The position of General Manger, Catering reports directly to the Managing Director and responsible for the development and execution of the strategies to continually improve business performance of ANZ Stadium’s $30 - $35 million catering and hospitality (food and beverage) operations, and the transformation of the catering business to achieve the vision of being “Australia’s leading provider of catering services to venues and events”. New business development between 2012 and 2015 included numerous venue and event catering services contracts, generating additional revenue of upwards of $10 million per annum.
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Enterprise Development Network
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Sydney, Australia
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Regional Manager | Manager, Eastern Australia and New Zealand | Senior Consultant
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Aug 2004 - Jun 2010
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Sydney, Australia
Enterprise Development Network - an Australian based global organisational development consulting group - providing a comprehensive range of services across Australia, Asia, Europe, Africa and North America. The range of consulting & training services provided included leadership development, strategic and business planning, change management, operational and performance improvement, safety leadership, organisational culture development, teamwork and conflict resolution. The industries where these services are provided include oil and gas, mining, construction, government, manufacturing, utilities and hospitality. EDN was acquired by Moody International Consulting & Training in 2010. Moody International C&T has since been acquired by Intertek.The role of Regional Manager, Eastern Australia & New Zealand reported directly to the Chief Executive Officer and was responsible for the end to end provision of consulting services in this region including the development of new business, management of existing contracts and clients and actual delivery of consulting services to clients.
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Balmain Leagues' Club Ltd.
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Rozelle, NSW
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General Manager
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Jul 1997 - Aug 2004
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Rozelle, NSW
Balmain Leagues Club (Tigers) was a medium to large club with 315 gaming machine entitlements, 120 staff and 18,000 members. Annual revenue was over $18 million. The Club traded 24 hours per day – 7 days per week. The Club’s range of facilities includes: 4 bar areas, bottle shop, merchandising, ClubTAB, Club Keno, Café, Bistro, 3 dedicated function rooms and a fitness centre. The role of General Manager of the Registered Club reported directly to the Chief Executive Officer and was initially responsible for the turnaround of the Club’s financial and operational performance, leading to the ongoing viability and sustainability of the business.
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Parramatta Leagues Club
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Parramatta, NSW
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Assistant General Manager
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Sep 1995 - Feb 1997
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Parramatta, NSW
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North Ryde RSL
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North Ryde, NSW
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Human Resources Manager | Training Manager
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Jun 1994 - Sep 1995
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North Ryde, NSW
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Club Marconi
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Bossley Park, NSW
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Operations Manager | Acting Chief Executive Officer
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Jun 1992 - Jun 1994
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Bossley Park, NSW
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Rooty Hill RSL
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Rooty Hill, NSW
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Food and Beverage Manager
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Nov 1990 - Sep 1991
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Rooty Hill, NSW
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Seagulls Leagues Club
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Tweed Heads, NSW
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Catering Manager
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Sep 1989 - Nov 1990
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Tweed Heads, NSW
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North Ryde RSL
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North Ryde, NSW
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Catering Manager
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Jun 1985 - Sep 1989
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North Ryde, NSW
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Sails Harbourside Restaurants
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McMahons Point | Rose Bay, NSW
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Restaurant Manager | Sous Chef
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Mar 1984 - Jun 1985
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McMahons Point | Rose Bay, NSW
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Southern Pacifc Hotels Corporation
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Sydney, Australia
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Duty Manager | Purchasing Manager | Food & Beverage Controller
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Jun 1983 - Mar 1984
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Sydney, Australia
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Sydney Rowing Club
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Abbotsford, NSW
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Assistant Secretary Manager | Chef/Caterer
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Nov 1977 - Jun 1983
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Abbotsford, NSW
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Contracts and Other
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Sydney, Australia
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Other Career Experience
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Nov 1977 - 1977
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Sydney, Australia
Other career experience (primarily contracted positions) include:* Tattersall's Club (contracted to manage the venue's operations)* Pira's Pantry (casual engagement for private catering business)* Jerrabomberra Ski Lodge, Charlotte Pass NSW (manager, contracted to manage all catering, bar and accommodation services fro a 40 bed ski lodge)* Caesar's Palace Function Centre, Kogarah NSW (manger, contracted to manage the planning and execution of the pre-opening and opening of the venue)* Rowntree Restaurant, Hornsby NSW (Sous Chef, contracted as a member of the restaurant's pre-opening team).
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Education
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2023 - 2024TAFE NSW
Certificate II in Maritime Operations, Coxswain Grade 1 Near Coastal -
2023 - 2024TAFE NSW
Certificate 1 in Maritime Operations, General Purpose Hand Near Coastal) -
2016 - 2016Australian Institute of Company Directors
Company Directors Course -
2016 - 2016Club Managers' Association Australia/Club Management Development Australia
Certificate, NSW OLGR - Board Governance, the Company Secretary and the General Manager Course -
Club Managers' Association Australia | Club Management Development Australia
Advanced Diploma Hospitality Management -
1995 - 1999Southern Cross University
Advanced Diploma (Club and Gaiming Management), BBus Club and Gaming Management -
Club Managers' Association Australia | Club Management Development Australia
Certificate IV in Assessment and Workplace Training -
1978 - 1982TAFE
Certificate IV (Trade) Commercial Cookery, Hospitality -
1979 - 1981TAFE
Associate Diploma in Hospitality & Catering Management, Hospitality -
1974 - 1977Newington College
Higher School Certificate
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References
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