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Bio

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Wayne Forrest is an experienced organisational coach, mentor, and consultant with expertise in business transformation, organisational culture, leadership development, and event management. With over 20 years of experience in various industries, including hospitality, IT, and professional services, he has a proven track record of delivering results-driven solutions. His extensive background in leadership and management has equipped him with the skills to drive business growth and improve organisational performance.

Credentials

  • Foundations of Coaching Psychology
    The Positivity Institute
    Aug, 2023
    - May, 2026
  • Mental Health First Aid
    Mental Health First Aid® Australia
    Aug, 2023
    - May, 2026
  • Professional Certificate of Coaching Psychology
    The Institute of Coaching and Consulting Psychology (ICCP)
    Feb, 2023
    - May, 2026
  • AWS Business Professional (Digital)
    Amazon Web Services (AWS)
    Apr, 2021
    - May, 2026
  • AWS Technical Professional Bootcamp
    Amazon Web Services (AWS)
    Mar, 2019
    - May, 2026
  • ITIL Foundation v3.0
    Pink Elephant
    Nov, 2016
    - May, 2026
  • Leadership Circle
    The Leadership Circle
    Jan, 2013
    - May, 2026
  • Human Sydnergistics (LSI1&2, GSI, LI, OCI, OEI, AMA DISC
    Human Synergistics Australia & NZ
    Jan, 1997
    - May, 2026
  • Certifed Club Manager
    Club Managers' Association Australia
    Jan, 1991
    - May, 2026
  • Belbin Team Profile
    Previously accredited
  • Hogan Assesssment Tools (HPI, HDS, MVPI)
    Previously Accredited
  • Myer Briggs Type Indicator
    Previously Accredited

Experience

  • Forrest Coaching & Development
    • Sydney, New South Wales, Australia
    • ORGANISATIONAL COACH | MENTOR
      • Jun 2023 - Present
      • Sydney, New South Wales, Australia

    • New Zealand
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account Director
      • Oct 2019 - Aug 2023

    • Account Executive/Senior Service Delivery Manager
      • Oct 2016 - Oct 2019

      With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia’s largest professional IT services companies. Datacom has extensive expertise in the operation of contact centres, data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965 and operating across Australia and New Zealand, Asia, Europe and the Americas, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions.

    • Principal Consultant
      • Mar 2016 - Oct 2018
      • Sydney, Australia

      General Management, advisory and consulting services, specialising in organisation development, leadership development, change management - and - food and beverage management and event management.

    • General Manager - Catering
      • Jun 2010 - Mar 2016
      • Sydney

      Stadium Australia Operations Pty Ltd (SAO) is one of Australia’s leading providers of venue/event management & catering and hospitality services to venues and events. Incorporated in 2007, SAO’s initial and cornerstone contracts are as exclusive operator and manager of ANZ Stadium and exclusive catering services provider to ANZ Stadium. The position of General Manger, Catering reports directly to the Managing Director and responsible for the development and execution of the strategies to continually improve business performance of ANZ Stadium’s $30 - $35 million catering and hospitality (food and beverage) operations, and the transformation of the catering business to achieve the vision of being “Australia’s leading provider of catering services to venues and events”. New business development between 2012 and 2015 included numerous venue and event catering services contracts, generating additional revenue of upwards of $10 million per annum.

    • Regional Manager | Manager, Eastern Australia and New Zealand | Senior Consultant
      • Aug 2004 - Jun 2010
      • Sydney, Australia

      Enterprise Development Network - an Australian based global organisational development consulting group - providing a comprehensive range of services across Australia, Asia, Europe, Africa and North America. The range of consulting & training services provided included leadership development, strategic and business planning, change management, operational and performance improvement, safety leadership, organisational culture development, teamwork and conflict resolution. The industries where these services are provided include oil and gas, mining, construction, government, manufacturing, utilities and hospitality. EDN was acquired by Moody International Consulting & Training in 2010. Moody International C&T has since been acquired by Intertek.The role of Regional Manager, Eastern Australia & New Zealand reported directly to the Chief Executive Officer and was responsible for the end to end provision of consulting services in this region including the development of new business, management of existing contracts and clients and actual delivery of consulting services to clients.

    • General Manager
      • Jul 1997 - Aug 2004
      • Rozelle, NSW

      Balmain Leagues Club (Tigers) was a medium to large club with 315 gaming machine entitlements, 120 staff and 18,000 members. Annual revenue was over $18 million. The Club traded 24 hours per day – 7 days per week. The Club’s range of facilities includes: 4 bar areas, bottle shop, merchandising, ClubTAB, Club Keno, Café, Bistro, 3 dedicated function rooms and a fitness centre. The role of General Manager of the Registered Club reported directly to the Chief Executive Officer and was initially responsible for the turnaround of the Club’s financial and operational performance, leading to the ongoing viability and sustainability of the business.

    • Assistant General Manager
      • Sep 1995 - Feb 1997
      • Parramatta, NSW

  • North Ryde RSL
    • North Ryde, NSW
    • Human Resources Manager | Training Manager
      • Jun 1994 - Sep 1995
      • North Ryde, NSW

  • Club Marconi
    • Bossley Park, NSW
    • Operations Manager | Acting Chief Executive Officer
      • Jun 1992 - Jun 1994
      • Bossley Park, NSW

  • Rooty Hill RSL
    • Rooty Hill, NSW
    • Food and Beverage Manager
      • Nov 1990 - Sep 1991
      • Rooty Hill, NSW

  • Seagulls Leagues Club
    • Tweed Heads, NSW
    • Catering Manager
      • Sep 1989 - Nov 1990
      • Tweed Heads, NSW

  • North Ryde RSL
    • North Ryde, NSW
    • Catering Manager
      • Jun 1985 - Sep 1989
      • North Ryde, NSW

  • Sails Harbourside Restaurants
    • McMahons Point | Rose Bay, NSW
    • Restaurant Manager | Sous Chef
      • Mar 1984 - Jun 1985
      • McMahons Point | Rose Bay, NSW

    • Duty Manager | Purchasing Manager | Food & Beverage Controller
      • Jun 1983 - Mar 1984
      • Sydney, Australia

  • Sydney Rowing Club
    • Abbotsford, NSW
    • Assistant Secretary Manager | Chef/Caterer
      • Nov 1977 - Jun 1983
      • Abbotsford, NSW

  • Contracts and Other
    • Sydney, Australia
    • Other Career Experience
      • Nov 1977 - 1977
      • Sydney, Australia

      Other career experience (primarily contracted positions) include:* Tattersall's Club (contracted to manage the venue's operations)* Pira's Pantry (casual engagement for private catering business)* Jerrabomberra Ski Lodge, Charlotte Pass NSW (manager, contracted to manage all catering, bar and accommodation services fro a 40 bed ski lodge)* Caesar's Palace Function Centre, Kogarah NSW (manger, contracted to manage the planning and execution of the pre-opening and opening of the venue)* Rowntree Restaurant, Hornsby NSW (Sous Chef, contracted as a member of the restaurant's pre-opening team).

Education

  • 2023 - 2024
    TAFE NSW
    Certificate II in Maritime Operations, Coxswain Grade 1 Near Coastal
  • 2023 - 2024
    TAFE NSW
    Certificate 1 in Maritime Operations, General Purpose Hand Near Coastal)
  • 2016 - 2016
    Australian Institute of Company Directors
    Company Directors Course
  • 2016 - 2016
    Club Managers' Association Australia/Club Management Development Australia
    Certificate, NSW OLGR - Board Governance, the Company Secretary and the General Manager Course
  • Club Managers' Association Australia | Club Management Development Australia
    Advanced Diploma Hospitality Management
  • 1995 - 1999
    Southern Cross University
    Advanced Diploma (Club and Gaiming Management), BBus Club and Gaming Management
  • Club Managers' Association Australia | Club Management Development Australia
    Certificate IV in Assessment and Workplace Training
  • 1978 - 1982
    TAFE
    Certificate IV (Trade) Commercial Cookery, Hospitality
  • 1979 - 1981
    TAFE
    Associate Diploma in Hospitality & Catering Management, Hospitality
  • 1974 - 1977
    Newington College
    Higher School Certificate

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