Experience

• 

  Abdullah Al-Othaim Markets

  • Saudi Arabia
  • Retail
  • 700 & Above Employee

  • System Analyst

    • Oct 2010 - Present

    Examining current systemsTalking to users (requirements gathering)Producing specifications for new or modified systemsLiaising with other IT staff such as programmers to produce new systemsImplementing new systems

  • Manager

• 

  Abdullah Al-Othaim Markets

  • Saudi Arabia

  • IT Operations Manager

    • 2007 - 2009
    • Saudi Arabia

    Overseeing the provision of services. and make sure the services like HELPDESK, DATABASE Operations, Pricing New Release and other branch side operations are going smoothly and updated.To study the New Requirements and proposing and Discuss the solution to be agreed by other Depts. like finance /Marketng and Sales.Transform the same to Development and after Development test and deployment.

• 

  Abdullah Al-Othaim Markets

  • Saudi Arabia

  • Sr. Database Administrator

    • 2004 - 2006
    • Saudi Arabia

    Worked as Sr. Microsoft database administration SQL-Server 2000, 2005 and 2008 T-SQL development, optimization, Production and development support, performance tuning, Backup and Recovery in NT environments.

• 

  Othaim Markets Company

  • Saudi Arabia

  • Helpdesk Analyst

    • 2000 - 2002
    • Saudi Arabia

    Providing support, service and technical support through analysis and problem resolving to various problems from the branches,Using remote communication or through phone to the client or the endCollecting Routine problems to put an end by Escalating the same to Development team or the other Concerns.Preparing Staff Schedules and performance reportsAutomating Routine tasks ..etc

• 

  Al Othaim Markets Company

  • Saudi Arabia

  • Computer Operator

    • Mar 1998 - Mar 2000
    • Saudi Arabia

    Entering Vendor invoices/Refunds into IBM AS/400 3069 - JDA System.Price Updation from AS/400 to IBM point of sales and Bizerba ScalesSoftware/Hardware Maintenance.System support to Merchandizing team in price chane reports and Shelf lable prinitng.

• 

  Arttel

  • India

  • Computer Science Faculty

    • Oct 1997 - Feb 1998
    • India

    Worked as a Computer Science Faculty/ Lab instructor and later as Head of the Department in Khoja Khan School Mumbai, Undertakes taking theory and practical classes to grade 5 onwards.