Experience

• 

  oneZero Financial Systems

  • United States
  • IT Services and IT Consulting
  • 100 - 200 Employee

  • Quality Assurance Engineer

    • Jun 2018 - Aug 2020

    - Maintained a live outward facing environment of the Liquidity Hub for use by our CEO and sales team for demonstrating low latency retail and institutional Forex trading- Tested, triaged and worked with devs to complete high-priority weekly hotfix releases- Collaborated with our offshore dev and ops teams to test in a 24-hour development cycle- Worked with developers to design and test new features using sanity, unit, integration, stress and regression testing methodologies- Wrote in-depth test plans for features to be used for regression testing- Owned features during development and testing then created Feature Delivery Documents to exhaustively demonstrate its configuration, use and use-cases for internal presentation and handoff to Operations- Helped train new hires

  • Junior Quality Assurance Engineer

    • Oct 2016 - Jun 2018

    - Maintained a local sandbox environment with a PostgreSQL back-end to test daily builds- Tested bugs & issues using Jira for our tracking and agile project management- Individually performed alpha testing on the full Hub prior to each release- Worked directly with financial institutions to determine conformance of their API’s- Tested new features and developed user guides for internal presentation- One of six original testers helping launch a Forex startup to become a global leader

• 

  HubSpot

  • Cambridge, MA

  • SalesOps Database Management

    • Aug 2016 - Oct 2016
    • Cambridge, MA

    - Researched and vetted business opportunities for integration with HubSpot- Utilized Salesforce to track, update and internally promote prospects to provide low error-margin opportunity determination.- Provided a prioritized list of actionable contacts and works in progress at daily standup meetings

• 

  Self-Employed

  • Greater Boston Area

  • Laptop Repair & Resale

    • Oct 2011 - Sep 2016
    • Greater Boston Area

    - Researched and purchased used corporate laptops being cycled out- Made necessary repairs, installed SSD’s, maxed the ram when possible- Loaded genuine Windows 7 OS’s, free antivirus and productivity applications- Ran Metabench bench test software and individually optimized each machine- Sold the laptops as a turnkey solution on eBay and craigslist

• 

  Casenet, LLC

  • United States
  • Software Development
  • 100 - 200 Employee

  • Associate Quality Assurance Engineer

    • Nov 2010 - Oct 2011

    - Responsible for testing TruCare’s healthcare subsystems including goal/obstacle based care for chronic disease as well as transportation and billing- Collaborated in Joint Application Design (JAD) meetings with project managers, business analysts, developers and registered nurses to develop new features- Tracked bugs and features in Jira as well as HP’s Quality Center

  • Application Support Specialist

    • Aug 2010 - Nov 2010

    - Worked with an in-house support team of 4 people to provide 24h support for both their legacy software and newly implemented TruCare- Supported live environments while operating within HIPAA guidelines- Provided phone, online and in-person support

• 

  University of Maine

  • Orono, ME

  • Senior Sales / Support Representative & Licensing Manager

    • Sep 2005 - Aug 2010
    • Orono, ME

    - Hired, trained and managed student sales reps for in-store student sales- Provided departmental consulting, purchasing and support for hardware and software- Managed volume licensing of Adobe and Microsoft for Maine public schools and universities- Presented at education conferences to promote our ability to aggregate technology purchases and reduce costs