Experience

• 

  Astral Constructors (Pvt) Ltd

  • Islamabad, Islāmābād, Pakistan

  • Assistant Administrator

    • Jan 2023 - Present
    • Islamabad, Islāmābād, Pakistan

    • Managed company assets record and physical administration of assets and office administration.• Tracked expenses, processed invoices and completed other related accounting tasks.• Managed purchasing, stocking and organizing inventory.• Fleet Management i.e., Vehicles Insurance, Maintenance works, Staff duties etc.• Maintained digital databases, physical files and area logs.• Arranged conference rooms and facilities to prepare for meetings.• Evaluated correspondence, contracts and other business documentation for accuracy.• Performed routine clerical tasks by scanning, filing and copying documents.• Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.• Entered and maintained departmental records in company database.• Generated reports to suggest corrective actions and process improvements.• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.• Managed company schedule to coordinate calendar and arrange travel.

• 

  Shifa International Hospitals Limited

  • Islamabad, Islāmābād, Pakistan

  • Senior Clinical Representative

    • Mar 2022 - Jan 2023
    • Islamabad, Islāmābād, Pakistan

    • Serve as primary resource for clinical support.• Maintain and ensure comfortable, clean and safe environment for patients.• Answering and screening telephone calls and delivering messages promptly to the concerned person.• Coordinate meetings & attend unit meeting (when required).• Initiate and send maintenance requisitions; and ensuring work completion.• Establish and maintain good working relationship with coworkers and other departments.• Handle computer and other communication devices properly and following up with regular maintenance and coordination with concerned department.• Show courtesy and tact in communication with patients, relatives and visitors and assisting them in their needs.• Schedule/ Reschedule consultant’s appointments when required• Prepare monthly reports. • Assist TL/ Manager in compiling the unit’s data.• Effective communication with IPD and OPD.• Receive Medical Record files on counter and coordinate with Medical Record department for any missing file.• Ensure effective customer dealing.• Initiate problem solving & patient’s guidance as per need.• Take consults from IPD & inform to the concerned consultant.• Respond to any verbal complain & try to resolve it immediately• Responsible for typing all transcriptions in EMR (Depending on the eligibility and competency) and placing one copy in MR file.• Be polite & courteous while dealing with patients, visitors & attendants.• Provide service that is respectful of patient’s values and beliefs.• Maintain confidentiality of patient’s information.• Follow departmental policy, procedures & SOPs.• Respect cultural values and demonstrate the same in actions.• Greeting and directing patients to right staff.• Guiding patients as per patient’s needs on different Shifa services, new projects and patient care intimations.• Participate in quality improvement and assurance activities

• 

  Mecatech Pakistan

  • Islāmābād, Pakistan

  • AM Sales - Power Generation

    • Jul 2021 - Mar 2022
    • Islāmābād, Pakistan

    • Responsible to monitor and manage all departmental activities• Preparation of Tenders – Technical and Financial Bids• Managing Receipts and Payments, Bills / Invoices• Timely Reading/Checking and replying to all official emails• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.• Reviewed sales and gross profit report to assess company efficiency.• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.• Supervised day-to-day operations to meet performance, quality and service expectations.• Developed strategy to increase sales and drive profits.• Monitored security to protect employees, customers and property.• Assisted in organizing and overseeing assignments to drive operational excellence.• Defined clear targets and objectives and communicated to other team members.• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.• Identified and communicated customer needs to supply chain capacity and quality teams.

• 

  Tandoori Restaurant & Caterers

  • Islamabad, Islāmābād, Pakistan

  • Assistant Manager Admin & Contracts

    • Jun 2010 - Jul 2021
    • Islamabad, Islāmābād, Pakistan

    • Responsible to monitor and manage all departmental activities• To ensure that TANDOORI policy and procedures are implemented at all levels in logistics, Security, ISO, and admin departments• Timely Reading/Checking and replying to all official emails• Transport Record, Daily Running Report, Fuel Consumption report, Maintenance/ Repairing Record Responsible for generators maintenance, fuel refilling, timely lubes changing, daily running report, fuel consumption etc.• Reporting to OM on the performance of the all vehicles, generators, kitchen Equipment’s etc. and report any improvement if needed.• Responsible for all building maintenance, kitchen and equipment’s Maintenance.• Responsible for Store items maintenance and repairing.• Personally, daily check vehicles, generators & proper timely maintenance and oil change procedure adopted to enhance their performance.• Tendering, Preparation of Technical & Financial proposals and Quotations for café and catering tenders• Monthly writing emails to Different Companies Departments, Clients, Govt. Officials• To daily visit all premises and physically monitor all maintenance works.• Daily vehicles running report, Log book checking Professional Experience:• Ensuring the daily vehicles & generators checkup according to the check list.• Negotiating and bargaining with outsider vehicles to manage the cost of rents.• Fumigation Record• To monitor the client satisfaction and enhance the satisfaction by using resource in respect of logistics, administration.• Ensuring that processes needed for the maintenance quality assurance is established or implemented and maintained.• Plan and make monthly agendas and present to the Management.• Further any task which would be assigned by the management

• 

  Aslam Malik & Co. Chartered Accountants

  • Islamabad

  • Office Associate

    • Aug 2007 - Oct 2009
    • Islamabad

    • Completed clerical tasks such as filing, copying, and distributing mail.• Delivered clerical support by handling range of routine and special requirements.• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.• Interacted with customers by phone, email, or in-person to provide information.• Organized events and meetings to maximize capacity and keep event venues running smoothly.• Managed daily data entry and kept clerical information accurate and up-to-date.• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.• Purchased and maintained office supplies.• Created and maintained detailed records of all office activities.• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.