Based on the skills and certifications listed, Wanda's rate is estimated to be around $75 per hour. This is a relatively low rate compared to other professionals in the Baltimore area, likely due to the fact that she has a broad range of skills but no specific industry or technical expertise. Her certification in the 10 Pillars of Customer Experience suggests a focus on customer service, but it's not clear if she has extensive experience in this area. To give you a better sense of the market, here are some rough estimates of hourly rates for similar professionals in Baltimore: $100-$200 per hour for marketing professionals, $75-$150 per hour for management professionals, and $50-$100 per hour for customer service professionals. Given these benchmarks, I've estimated Wanda's rate to be on the lower end of the scale.