Experience

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  WIN-911 Software

  • Austin, Texas Area

  • QA Analyst

    • Mar 2015 - Present
    • Austin, Texas Area

    Testing of web-based application that uses Silverlight and C#. Writing and modifying test cases Testing Silverlight web applications Testing iOS apps (iPhone and iPad) Testing Android apps (phones and tablets) Writing bug reports in Team Foundation Server Creating virtual machines with VMware Workbench Creating and maintaining virtual machines under VMware ESXi 5.5 Set up, configuration, and maintaining VMware ESXi 5.5 Set up, configuration and maintaining Windows domains used for testing Meeting with developers to discuss open issues Meeting with support staff to create tests based on user issues Configuring and maintaining test network

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  Buffalo Technology

  • Austin, Texas Area

  • QA / Virtualization Engineer

    • Feb 2012 - Nov 2014
    • Austin, Texas Area

    Served as the sole QA tester on a project to get NAS (Network Attached Storage) devices certified with VMware and Citrix XenServer using iSCSI and NFS protocols along with a variety of RAID levels and disk configurations. Results:Ran automated test cases supplied by VMware and Citrix to identify and document software issues that would preclude passing certification tests.Worked directly with development team to enhance user experience and fix issues with iSCSI and NFS.Saved thousands of dollars by self-certifying devices rather than having an outside firm conduct tests.Setup necessary servers and switches required for testing NAS devices.

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  Buffalo Technologies Inc (via ConnectTel)

  • Austin, Texas Area

  • Lead QA Engineer

    • Nov 2011 - Feb 2012
    • Austin, Texas Area

    Promoted to lead role for a QA team for an enterprise level NAS device. Performed system, regression, and data integrity tests for all subsystems of the device software. Provided developer team with identified bugs and possible root cause. Responsible for leading QA team meetings and bug review meetings. Interviewed hiring candidates and training new QA analysts. Results:Delivered QA testing reports that determined product quality and release readiness.Found issue in firmware in partner’s hard drive that would have caused data loss in customer’s data.Worked with development team to create a schedule for maintenance releases.

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  Smith Micro Software

  • Austin, Texas Area

  • QA Test Engineer

    • Aug 2008 - Sep 2011
    • Austin, Texas Area

    Worked on a remote team testing software that combined and managed wired and wireless networking on laptops designed for a large computer company. Performed new feature and regression testing involving LAN, Wi-Fi, and Wi-Max. Documented software defects using bug tracking software.Created and modified test cases for new features using test case management software.Ran test cases for unified program and also stand-alone controlling software for mobile broadband and Wi-Max.

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  Novatel Wireless

  • Austin, Texas Area

  • QA Test Technician

    • May 2007 - Aug 2008
    • Austin, Texas Area

    Worked on a remote team testing Dell branded software to control Novatel mobile broadband and GPS hardware.

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  Dell (Contractor)

  • Austin, Texas Area

  • Quality Assurance Test Engineer

    • Mar 2006 - Mar 2007
    • Austin, Texas Area

    Member of a QA team testing Wi-Fi cards for Dell laptops. Performed system, regression, RF, and security tests.Documented software defects using Dell’s bug tracking software.Setup test systems using Dell’s proprietary configuration manager (FIDA).