Experience

• 

  Union of Investment Companies

  • Kuwait

  • Economic Researcher and Business Development

    • Aug 2021 - Present
    • Kuwait

• 

  Byblos Bank Group

  • Lebanon
  • Banking
  • 700 & Above Employee

  • Business Development

    • Dec 2013 - Jan 2021

  • Business Development/Personal Banker

    • Dec 2013 - Sep 2020

    - Maintained high client satisfaction rate and retention. - Keeping abreast of changes in the marketplace and analyzing competitor activities. - Keeping accurate records and statistical information of all clients. - Performed market research to identify the potential new business, making sure all sales opportunities are fully explored and captured. - Working closely with small and medium sized businesses, identifying their needs and matching them with offered products to achieve higher customer retention rate. - Create customized solutions using extensive knowledge of the bank’s products to generate new business with large corporations and High Net Worth individuals. - Managed customer portfolio, serviced relationships, and cross-sold financial products to acquire 100% of customer’s business. - Reviewed existing contracts looking for growth opportunities. - Developed sales and marketing plans, and prepared sales pitches and presentations. - Worked closely with management to strategize sales techniques to increase branch production and customer service. - Analyzed financial records and created monthly and quarterly reports for executive management.

• 

  Cyberia Lebanon

  • Hamra, Lebanon

  • Account Manager

    • Aug 2012 - Nov 2013
    • Hamra, Lebanon

• 

  MetLife

  • sales and marketing consultant

    • 2010 - 2012

• 

  Byblos Bank Group

  • Lebanon

  • Head Teller

    • Jun 2007 - Jan 2011
    • Lebanon