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Walid El Moustaphaoui
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English Full professional proficiency
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French Native or bilingual proficiency
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Arabic Native or bilingual proficiency
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German Elementary proficiency
Bio
Experience
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ALD Automotive Maroc
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Morocco
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Inside Sales Account Representative
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Mar 2021 - Present
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Morocco
-Identified new prospects.-Managed customer files and followed-up accounts.-Achieved the sales KPIs.-Recruited 15 new customers in one quarter.-Carried out a Salesforce new version project.
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Xceed
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Casablanca, Maroc
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Customer Care Agent
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Nov 2019 - Feb 2020
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Casablanca, Maroc
- Analyze customer problems, perform troubleshoot on resolve all issues. - Monitor and process customer calls and ensure optimal level of customer satisfaction and resolve all outbound issues.- Build long-term relationship with customers for new business development opportunities. - Generate sales leads
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Morganico
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Préfecture de Casablanca, Morocco
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Export Coordinator
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Jan 2019 - Mar 2019
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Préfecture de Casablanca, Morocco
-Customer service and develop relationships of existing accounts -24 hour follow-up time to emails from customers and manufacturers -Negotiation and taking orders according to the procedures-Prepare the shipping documents required by the Letter of credit/documentary credit in accordance with the hierarchy of L/C terms
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AL HALABI FOOD TRADE AND INDUSTRIES
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Province de Nouaceur, Morocco
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Business Development intern
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Jul 2018 - Sep 2018
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Province de Nouaceur, Morocco
- Prospection for new customers- Negotiation- Accompany the sales manager in his missions- Research on how to build a winning sales force in order to drive performance
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North Africa Bottling Company / Coca-Cola
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Préfecture de Casablanca, Morocco
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Salesman
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Jan 2017 - Feb 2017
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Préfecture de Casablanca, Morocco
- Visiting clients and generating commands- Field prospection for new clients- Collaborating with marketing and distribution department- Assisting to morning meetings with sales teams
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Regipro SARL
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Casablanca, Maroc
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Assistant Accountant
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Sep 2015 - Jan 2016
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Casablanca, Maroc
- Assisting the chartered accountant is his assignments- Data entry- Preparing accounts and tax return- Meeting and interviewing clients
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Education
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2019 -Technische Universität München
Exchange program, Management and Technology -
2018 -
EBS Universität für Wirtschaft und Recht
Bachelor of Applied Science - BASc, Business -
2020 -
IAE de Poitiers
Master's degree, Business Administration and Management, General -
2016 - 2020
ESCA Ecole de Management
Master's degree, International business -
2013 - 2015
Groupe Scolaire La Résidence
Classes préparatoires aux grandes écoles, Economie
Suggested Services
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Industry Focus. “Financial Services”
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