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Bio

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Waheed Mostafa is a seasoned hotel management professional with over 26 years of experience in planning, organizing, and managing hotel operations, catering, and food and beverage services. He has held various roles, including General Manager, Deputy Manager, and Cost Controller, at prestigious hotels in Egypt and Qatar. Mostafa holds a Master's degree in Total Quality from Sadat Academy and has completed training programs in hotel management at Oberoi Hotels & Resorts, India.

Experience

    • Hotel Opening General Manager
      • Jun 2010 - Present
      • Doha, Qatar

      • Planned for all the hotel requirements, equipment, staffing, and service standards.• Job descriptions for all positions• Devised a Sales and Marketing plan• Revenue and Cost budgets• Hired, managed and trained staff and held full responsibility for Profit & Loss.

    • General Manager
      • Jun 2010 - Present

      Sister of Gulf Paradise Hotel 5*, Doha, QatarPlanned for all the hotel requirements, equipment, staffing, and service standards.Job descriptions for all positionsDevised a Sales and Marketing planRevenue and Cost budgetsHired, managed and trained staff and held full responsibility for Profit & Loss.

    • General Manager
      • Oct 2007 - Present

      Planning and organizing accommodation, catering and other hotel services; promoting and marketing the businessManaging budgets and financial plans as well as controlling expenditureRecruiting, training and monitoring staffAddressing problems and troubleshootingEnsuring hotel safety and security procedures are effectiveCarrying out inspections of property and servicesEnsuring compliance with licensing laws, health and safety and other statutory regulations.

    • Food & Beverage Manager
      • May 1998 - Present

      Controlling and analyzing the levels of product, service and guest satisfaction, operating cost and hygiene.Co-coordinating and supervising the preparation, presentation and service of food and drink to ensure the highest quality at all times.Maintaining a high standard of health and hygiene in the kitchen and bar areas.The training and coaching of employees to enhance performance.Implemented hygiene regulations, adhering to environmental health regulations.

    • General Manager
      • Oct 2007 - May 2010

      Reemyvera Hotel 5* 350 rooms, Hurghada , Egypt • Planning and organizing accommodation, catering and other hotel services; promoting and marketing the business• Managing budgets and financial plans as well as controlling expenditure• Recruiting, training and monitoring staff• Addressing problems and troubleshooting• Ensuring hotel safety and security procedures are effective• Carrying out inspections of property and services• Ensuring compliance with licensing laws, health and safety and other statutory regulations.

    • Food & Beverage Manager
      • Aug 1998 - Sep 2007
      • Cairo - Egypt

      Mena House Oberoi 5* 550 rooms Deluxe Hotel , Cairo, Egypt• Controlling and analyzing the levels of product, service and guest satisfaction, operating cost and hygiene.• Co-coordinating and supervising the preparation, presentation and service of food and drink to ensure the highest quality at all times.• Maintaining a high standard of health and hygiene in the kitchen and bar areas.• The training and coaching of employees to enhance performance.• Implemented hygiene regulations, adhering to environmental health regulations.

    • Floating Hotel Manager
      • Aug 1995 - Aug 1998

      Oberoi Nile Cruiser 5* 85 rooms floating hotel , Cairo, Egypt • Responsible for 75 crew members• Run the entire operation of a 5* Cruising hotel of 75 Cabins and 150 guests.• Handle all legal affairs with authorities and maintain valid operating licenses.• Ensure guest satisfactions and smooth operation.

    • Boat Manager
      • Oct 1995 - Aug 1997

      Oberoi Nile Cruisers 5* 85 rooms floating hotel; Responsible for 75 crew membersRun the entire operation of a 5* Cruising hotel of 75 Cabins and 150 guests.Handle all legal affairs with authorities and maintain valid operating licenses.Ensure guest satisfactions and smooth operation.

    • Deputy Manager
      • Dec 1990 - Jan 1993

      Madina Oberoi Hotel 5*, Madina, K.S.A. Responsible for 350 rooms with 200 staff membersMeet guests upon arrivals and departures and handle guest complaints.Liaison the guest facilities provided by the entire hotel departments.Check on hotel rooms cleanliness, supplies and staff appearance.

    • Deputy Manager
      • Dec 1990 - Jan 1993

      Madina Oberoi Hotel 5*, Madina, K.S.A. Responsible for 350 rooms with 200 staff membersMeet guests upon arrivals and departures and handle guest complaints.Liaison the guest facilities provided by the entire hotel departments.Check on hotel rooms cleanliness, supplies and staff appearance.

    • Lobby Manager
      • Oct 1988 - Nov 1990

      Meet guests upon arrivals and departures and handle guest complaints.Liaison the guest facilities provided by the entire hotel departments.Handle periodic hotel night manager duty.

    • Lobby Manager
      • Oct 1988 - Nov 1990

    • Room Service Manager
      • Oct 1987 - Nov 1988

    • Room Service Manager
      • Oct 1987 - Oct 1988

    • Cost Controller
      • Oct 1986 - Sep 1987

      Set standards and specifications to each item either purchased or produced.Prepare periodic reports, analysis and recommendations for developments.Identify areas of potential savings and build up strong and well trained team.

    • Cost Controller
      • Oct 1986 - Sep 1987

      Set standards and specifications to each item either purchased or produced.Prepare periodic reports, analysis and recommendations for developments.Identify areas of potential savings and build up strong and well trained team.

    • Management Trainee
      • 1984 - 1986

      Full two years of theory and practical training on hotel management.On the job training at the Oberoi New Delhi and the Mumbai Towers.

Education

  • 2007 - 2011
    Sadat Academy
    Master Degree, Total Quality
  • 2001 - 2007
    Sadat Academy
    Master Degree; Higher Diploma Degree, Total Quality
  • 2001 - 2003
    Sadat Academy
    Advanced Diploma, Cost Management
  • 2001 - 2003
    Sadat Academy
    Master Degree; Higher Diploma Degree, Cost Management
  • 2001 - 2003
    Sadat Academy of Science Management
    Diploma, Cost Management
  • 1984 - 1986
    Yashwantrao Chavan Maharashtra Open University
    Diploma, Hotel Management
  • 1984 - 1986
    Mena House Oberoi Hotel
    Higher Diploma Degree, Hotel Management
  • 1984 - 1986
    Mena House Oberoi Hotel
    Higher Diploma Degree, Hotel Management
  • 1984 - 1986
    Oberoi School of Hotel Management
  • 1984 - 1986
    Oberoi School of Hotel Management
    Advanced Diploma, Hotel Management
  • 1973 - 1977
    Cairo University
    B.Sc., Food Technology
  • 1973 - 1977
    Cairo University
    Batchelor Degree, Food Technology
  • 1973 - 1977
    Food Technology
    Bachelor Degree, Betchlor of Science
  • 1973 - 1977
    Food Technology
    Bachelor Degree, Food Technology
  • Cairo University

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