Experience

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  Government of New Brunswick / Gouvernement du Nouveau-Brunswick

  • Fredericton, New Brunswick, Canada

  • Acting Director

    • Aug 2023 - Present
    • Fredericton, New Brunswick, Canada

    Acting DirectorEmergency Management BranchDepartment of Transportation and Infrastructure

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  Department of Transportation and Infrastructure (DTI)

  • Fredericton, New Brunswick, Canada

  • ERP/Finance/Reporting

    • Aug 2018 - Feb 2021
    • Fredericton, New Brunswick, Canada

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  Loblaw Companies Limited

  • Operations

    • Jan 1977 - Jun 2016

    Business Intelligence (BI) Reporting Lead (Stores) October 2009 to June 2016•Converted existing Store reports to the new BI software platform, partnering with Business Stakeholders (ie: District Managers, Regional Vice President’s, Specialists and Store Managers) to develop and optimize reports, ensuring key business processes and operating KPI’s were captured. Successfully transformed and delivered 30+ key business reports (ex: Store Operational, Sales, Profit and Loss, and Inventory reports).Subject Matters Expert Store Operations (SME) July 2008 to December 2015•Appointed by Senior Management to work as Store SME on the SAP project for developing Inventory Management Handheld and Desktop Reporting solutions for stores. Collaborated with other Workstream SME’s; SAP and in partnership with Accenture and other Third Party consultants; IT Security; with Training & Development on training aids; and with OCM for business impact of solutions and successfully rolled out nationally to 1100+ stores (Corporate and Franchise).Corporate Store Manager | SuperStore (Atlantic Wholesalers Ltd.) May 1987 to July 2008Franchise Store Manager | Save Easy (Maritime Supermarkets Ltd.) May 1977 to May 1987•Responsible for the day to day winning execution of customer service, store marketing, standards and store conditions, constantly looking for opportunities to elevate the customer experience driving strong sales growth and positive financials within a multi-department retail business, ensuring compliance of corporate and government policies and procedures. Managed total store operations of several large format supermarkets (up to 100K sq.ft.) with more than $65 million/annum in sales.

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  Core Strengths

  • Loblaw Companies Limited

    • 1977 - 2016

    • Retail Operations • Management • Leadership• Customer Centric • Training • Inventory Management• Coaching • Process / Compliance • People Manager• Sales / Profitability • Budget