Experience

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  County of Santa Clara

  • Management Analyst

    • Nov 2023 - Present

    Data analysis and process improvement specialist on the South County Youth Task Force team through the Office of the District Attorney. The SCYTF collaborative holds a vision of having a community that is safe and free of youth violence with youth that are strong, have the opportunity to thrive, and be connected to their families, schools, and neighborhoods. SCYTF seeks to prevent and reduce youth, family and street violence, prevent juvenile delinquent behaviors, and stop recruitment of youth into gangs in South Santa Clara County.

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  Hwy Haul

  • Santa Clara, California, United States

  • Operations Manager

    • Jun 2021 - Jul 2022
    • Santa Clara, California, United States

    Cross-functional role for Series A logistics startup dedicated to providing digitization in the produce supply chain, reducing food wastage and improving transparency for shipping customers. Proactively executed data deep-dives, process improvements, and scaled operations team to support revenue growth.- Established initial analytics and OKRs for operations team. Developed internal dashboards to deliver key insights to executive team and coordinated data-driven process improvements to enhance workload capacity per operations agent.- Launched collaborative data tracking project with advanced Excel and Google Sheets analytics, establishing performance metrics for remote operations team and discovering data inaccuracies as tracked by engineering and product teams. Spearheaded multiple bug-fixing projects in response, ensuring full confidence in data-driven decision making.- Designed SOP framework and created dozens of SOP documents to formalize best practices across operations, finance and sales teams, with several in daily use by teams company-wide.- Shaped operations team by hiring, training, and mentoring multiple direct reports. Managed multiple cross-functional project teams in accounting, operations and engineering by providing leadership and driving JIRA and Confluence workflows to ensure transparency for project completion.

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  Farmer's Business Network, Inc.

  • San Carlos, CA

  • Supply Manager

    • Jan 2018 - Mar 2020
    • San Carlos, CA

    Provided and led corporate and operational frameworks at GV and Kleiner Perkins-backed company that develops data science-driven insights and provides agricultural products delivered direct to farmers through e-commerce store - played key operational role in increasing revenue of crop marketing business unit.- Built and scaled the company’s first comprehensive system for transportation, tracking shipments, and contract management, buoying rapid revenue growth of new crop marketing business unit.- Developed analytics and KPIs to support business operations and supply teams; examined costs and performance metrics, detected trends, and provided forecasting to decrease logistics costs by over 10% YoY.- Took initiative to automate processes: enabled searches across multiple databases to allow for swifter decision-making and partnered with IT to build custom ERP solutions for timely order fulfillment of agricultural inputs.- Fostered relationships with clients across North America and organized logistics to best match their business needs; adjusted shipping schedules to respond to weather changes and emergencies that would negatively impact revenue and costs.- Created commodity container program to support new global business unit; established best practices for interfacing with international buyers and complying with complex import and export laws.

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  WaterCity Inc.

  • San Francisco Bay Area

  • Business Operations Manager

    • Oct 2014 - Dec 2017
    • San Francisco Bay Area

    Built company framework and established operations from scratch at startup that developed revolutionary water recycling and financing system. Played leading part in securing and supporting customers in hotel and commercial laundry industries as revenue grew from zero to millions of dollars.- Devised business model for industry-first water reclamation and financing system in partnership with CEO; reduced clients’ laundry operation expenses by over 95%.- Established analytics for operations of water reclamation devices; initiated remote tracking of multiple datapoints to avoid incremental cost associated with frequent site visits.- Led market research and sales pipeline construction: sourced prospective clients, gained buy-in, and negotiated deals. Created CRM system using Salesforce to visualize customer pipelines and improve efficiency of sales team.- Developed long-term strategic financial roadmap across all company functions: worked with CEO and Board of Directors to provide revenue and cost projections to secure $2M in angel investor funding.- Vetted, selected, and cultivated relationships with vendors to generate an optimal benefit-to-cost ratio.

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  Bartlett

  • United States
  • Farming
  • 300 - 400 Employee

  • Corporate Administration Manager

    • Jun 2013 - Jul 2014

  • Corporate Administration Manager

    • May 2013 - Jul 2014

    Promoted from previous position; revamped and managed corporate processes at company with about 600 employees. - Revamped healthcare plan to comply with federal ACA guidelines with minimal overhead; negotiated with brokers,consultants, and employee benefit groups to maintain healthcare costs and service quality for >1,350 members.- Worked as a key negotiator with insurance underwriting consortiums to improve company’s domestic and international riskportfolio for $500 million in contracts.

  • Assistant Feedyard Procurement Manager

    • Jun 2012 - May 2013

    - Managed supply chain for cattle nutrition products worth >$25 million per year. Provided daily planning, procurement, and inventory management for locations in multiple U.S. states.- Developed large datasets for tracking, analyzing, and optimizing operational practices. Presented data-driven recommendations to upper management, resulting in greater nutrition efficiency and profit margin.

  • Merchandiser

    • Jul 2010 - Jun 2012

    - Secured $7M in net revenue by negotiating contracts for grain purchasing and developing long-term business relationships with new and repeat customers. - Worked with trading floor and commodity managers to ensure risk management strategies were followed to protect over $1B of trades.

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  University of Southern California

  • Los Angeles, CA

  • Language Center Lab Assistant

    • Oct 2008 - May 2010
    • Los Angeles, CA

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  Bartlett and Company

  • Kansas City, MO

  • Wheat Merchandising Intern

    • Jun 2009 - Aug 2009
    • Kansas City, MO

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  Monterey Bay Aquarium

  • Monterey, CA

  • Guest Ambassador

    • Jun 2007 - Aug 2007
    • Monterey, CA

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  KSPB 91.9 FM

  • Pebble Beach, CA

  • Radio DJ, Sports Director, Station Manager

    • Mar 2003 - May 2006
    • Pebble Beach, CA

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  Stanford University

  • Pacific Grove, CA

  • Summer Research Intern, Hopkins Marine Station

    • Jun 2004 - Aug 2005
    • Pacific Grove, CA

    Assisted in research on local and invasive mussel species (Mytilus trossulus and Mytilus galloprovincialis) undergoing heat-shock to ascertain the effects of a warming ocean temperature on biogeographic patterning