Experience

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  InterContinental Baku, an IHG Hotel

  • Baku, Contiguous Azerbaijan, Azerbaijan

  • Hotel Manager

    • Jun 2023 - Present
    • Baku, Contiguous Azerbaijan, Azerbaijan

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  Resant hotels & resorts

  • Baki, Azerbaijan

  • General Manager

    • Sep 2020 - Present
    • Baki, Azerbaijan

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  The Midtown Hotel

  • Baku , Azerbaijan

  • General Manager

    • Oct 2018 - Oct 2019
    • Baku , Azerbaijan

    General Manager of 4* hotel with 110 rooms, night club, shisha lounge, lobby lounge, pub, spa & fitness center, conference & banqueting rooms and 110 personal staff responsible for :• Oversees constructions work with CEO of contracting company during pre-opening• Develop and execute strategies in close collaboration with owning company• Full responsibility for the operating success of the property• Leads the marketing and positioning of the destination.• Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at a hotel & company level• Achieves high levels of customer satisfaction from property guests and associates.• Be fully involved operationally with high visibility in the day to day business of the hotel• Set effective systems and controls to ensure the consistent smooth running of departments• Actively participate in the development of all key managerial positions and manage effectively labor turnover, recruitment & employee development within budgeted parameters• Create, maintain and encourage excellent public and employee relations• Establish a proactive approach to the selling, marketing and merchandising of the full portfolio of activities throughout the hotel• Work in partnership and develop a close relationship with owners and asset managers.

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  Dalga Beach Aquapark Resort

  • Azerbaijan

  • Night Operations Manager

    • Apr 2017 - Oct 2017
    • Azerbaijan

    • Direct and oversee all DB Aquapark operations during the night shift to ensure guest satisfaction and safety• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly• Act as Manager on Duty and on behalf of the Operating Manager in his/her absence• Consistently tour DB Aquapark interior and exterior to ensure the property and facilities are functional for next day operation• Make sure facilities are presentable to established standards and safe for guests and team members for next day operation• Oversee preparation of daily summary reports to the Operating Manage• Monitor and develop team member performance for night staff• Providing supervision for night staff, scheduling, assigning nightly work to shifts

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  Rixos Hotels

  • Azerbaijan

  • Director of Food and Beverage

    • Dec 2015 - Apr 2017
    • Azerbaijan

    • Achievement of budgeted food sales, beverage sales, labor costs and profitability.• Preparation of Sales Promotions & Mailings.• Competitive analysis every six months.• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.• Completion of monthly forecast.• Attendance and participation at weekly F & B meeting and Department Head meeting.• To assist in menu planning and pricing.• Supervision of weekly payroll input.• All other duties as directed by the General Manager or Assistant General Manager.• Participation in Manager on Duty shifts as required.• Assure the completion of weekly schedule and shift duties while :a. Maintaining a labor cost below the maximum of 15%. b. Assuring adequate and consistent • Completion of monthly inventory.• Assure the ordering and purchasing procedures.• Work with the Chef, Assistant Director of Food & Beverage and Food & Beverage Supervisor to ensure all arrangements and details are dealt with.• Minimize number of customer complaints.• Staff professional attitude and proper meeting Company appearance and uniform standards.• Responsible for staff training and development.• Proper hiring procedures followed. For management positions, either the HR Manager or the Asst. General Manager must join the Director of Food & Beverage for all interviews. For line personnel, the Assistant to the Director of Food & Beverage must be present with the Food & Beverage Supervisor.• Department meeting being held monthly. General Manager and Human Resources Manager to be notified of meetings in a timely fashion.• Achieving service that exceeds expectations.

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  Trump International Hotel & Tower

  • Azerbaijan

  • Assistant Director Of Food And Beverage

    • Jan 2015 - Nov 2015
    • Azerbaijan

    • Supervise food & beverage colleagues, outlets as well as the sales and costs of the day-to- day operation• Establish and maintain effective employee relations, monitor proper staffing levels and labor productivity • Control stock for daily use in outlets to ensure service levels are met• Assist in recruiting of new colleagues• Coordinate and assist in staff training• Maintain effective performance management, including coaching, counseling and conducting performance reviews.• Conduct pre-meal briefings and maintains liaison with Executive Chef and Executive Sous-Chef on duty• Maintain a healthy and safe work environment• Assist Completion of monthly inventory.• Assist in the development and implementation of F&B promotions• Ensure that the preventive maintenance program is carried out in a timely manner• Assist Supervision of weekly payroll input.• To assist in menu planning and pricing.• Achieving service that exceeds expectations.

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  Park Inn by Radisson

  • Azerbaijan

  • Senior Supervisor

    • Jan 2014 - Jan 2015
    • Azerbaijan

    • Ensure the overall smooth operation on the Outlet • Motivate, lead, coach and monitor the performance levels of all team members• Participate in the training of new team members• Provide support to the management team and F&B Division as required• To compete assigned projects as required• To perform side duties as required• Attendance and representation in weekly junior F&B meeting is expected • Complies with RadissonHotels & Resorts policies, procedures and code of ethics• Performs any and all other tasks which are assigned by management• Upholds the highest standard of internal and external customer service at all times