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Viviana Pinilla is a seasoned HR professional with expertise in talent acquisition, management, and employee engagement. She has a Master of Business Administration (MBA) from University Canada West and a Diploma of Education in Human Resources Management/Personnel Administration from Fundación Universidad de Bogotá 'JorgeTadeo Lozano'. Viviana has worked in various roles, including Senior HR Specialist, Inventory Controller, Wellbeing & Facilities Lead, Business Partner specialist, Human Resources Lead, and Human Resources Coordinator.

Credentials

  • Academic Integrity Matters
    University Canada West
    Dec, 2022
    - Apr, 2026
  • Academic Writing Strategies
    University Canada West
    Dec, 2022
    - Apr, 2026
  • Learning for Success Program
    University Canada West
    Dec, 2022
    - Apr, 2026

Experience

    • Canada
    • Food and Beverage Services
    • 1 - 100 Employee
    • Senior Human Resources Specialist
      • Oct 2023 - Present

      As a Senior HR Specialist, I am dedicated to shaping our company's Human Resources strategy, policies, and procedures while efficiently managing the HR function. Collaborating closely with the executive team and stakeholders, I drive the development of HR digitalization and optimization projects with platforms such as the Human Capital Management (HCM) solution ADP, SharePoint, and our Corporate Network. Focusing on fostering a high-performance culture and ensuring employee engagement, I oversee talent acquisition, management, employee relations, compensation, benefits, and training and development initiatives. Moreover, I am committed to growing a workplace culture that positions Prime Health as the employer of choice, renowned for its exceptional team members' experience.

    • Inventory Controller
      • Mar 2023 - Oct 2023

      As an Inventory Controller proficient in SAP, my primary responsibility was to ensure efficient inventory management to support the organization's goals. I oversaw inventory workflow, orders, replenishment, accuracy, demand forecasting, reporting, and analysis. Collaborating with cross-functional teams, I facilitated effective communication and problem-solving to maintain optimal stock levels.

    • Wellbeing & Facilities Lead
      • Jan 2019 - May 2022

      AchievementsI integrated the multidisciplinary team as product owner to develop and stabilize the Embajadores Beer Office intranet platform, aimed at over 4000 Bavaria employees. Handle news about well-being and employee services. Aligning company culture with people's dreams. Job Duties* Realized and executed the one-year plan for the well-being area. Scheduled more than 30 yearly activities for workers, raising two points in the annual people engagement survey. * Cultivate positive and trusting relationships with internal customers, understand tactical work, handle master data updates, budget reviews, date routines and assertive resources coordination. * Managed people package budget (facilities) of over 5.5 MM USD through successful negotiations with suppliers (transport, meal, and janitorial services).* Performed monthly results regarding targets and KPIs to the human resource head.

    • Business Partner specialist
      • Jul 2017 - Jan 2019

      * Handled an average of 25 monthly recruitment and hiring, sure of the timeline and area budget, guaranteeing the hiring of suitable team players. * Build action plans founded in the Engagement survey, driving the employees' growth, positive business impact and high-potential development.* Develop the strategy helping VP Solutions leaders create the talent pipeline for merit promotion and recovery plans according to the OPR score.* Responsible for workers’ updates (hiring, withdrawals, end interviews, wage rise, job offers).* Performed the training and onboarding process and merged company culture, benefits, and workplace environment.* Modified and documented over 40 job descriptions to assure former and new employees were aware of their responsibilities according to area changes.

  • THOMAS MTI
    • Bogotá
    • Human Resources Lead
      • Aug 2014 - Jul 2017
      • Bogotá

      * Coordinated the recruitment and hiring of workers in a timely and according to the job description, through direct or temporary staff supply service. * Responsible for following indexes (turnover, staff performance, and staff training). Setting activities to improve wellness, training, development, and engagement of employees. * Managed insurers and brokers concerning Human Resources to get benefits related to safe workplaces.

  • Frana International S.A.S
    • Tocancipá Cundinamarca
    • Human Resources Coordinator
      • Sep 2009 - Mar 2014
      • Tocancipá Cundinamarca

      * Headed the recruitment and hiring of workers, using search engines and job portals such as LinkedIn and workers' references to find workers with skills according to the company's demand.* Responsible for payroll and social security payments, ensuring the accurate and timely payment of obligations to workers and control entities. * Managed Human Management KPIs (accident rate, turnover, staff skills, days off) and built actions to improve the workplace environment.

Education

  • 2022 - 2024
    University Canada West
    Master of Business Administration - MBA
  • 2014 - 2015
    Fundación Universidad de Bogotá 'JorgeTadeo Lozano'​
    Diploma of Education, Human Resources Management/Personnel Administration, General
  • 2009 - 2014
    Fundación Universidad de Bogotá 'JorgeTadeo Lozano'​
    Bachelor's degree, Business Administration and Management, General

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Industry Focus. “Food and Beverage Services”

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