Experience

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  Community Transit

  • Everett, Washington, United States

  • Administrative Assistant II

    • Nov 2022 - Present
    • Everett, Washington, United States

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  All Ways Caring HomeCare

  • Everett, Washington, United States

  • Human Resources Recruitment Coordinator

    • Mar 2022 - Nov 2022
    • Everett, Washington, United States

    • Screen, interview, review background check and reference, and make an offer.• Handle on boarding and termination of employees. • Communicates available opportunities to current and former employees.• Implements policies and practices in recruitment, employment law, and selection strategies.• Represents the local branch in job fairs, hiring events, and staffing initiatives.• Maintains up-to-date personnel, medical, I-9, WOTC, and any other employment records.• Completes data entry in required employment, payroll, and scheduling tracking systems.• Coordinates required training, screenings, and certification progress as needed.• Ensures compliance with federal, state, and company regulations.• Conducts periodic audits of employee files.

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  The University of Alabama

  • United States
  • Higher Education
  • 700 & Above Employee

  • Student Account Services Analyst

    • Mar 2020 - Mar 2022

    • Analyze student withdrawal financial calculations for both institutional charges and institutional refunds per Institutional policies and Federal aid repayment following Federal regulations• Ensure the office data into the Banner system correctly, accurate and comply with regulations• Serve as a primary receivables customer service representative in responding to questions concerning the financial aspects of student withdrawal• Perform a variety of complex accounting tasks of the Federal Perkins Loan Program Accounts and University Long Term Institutional Loan Accounts.

  • Student Account Services Specialist

    • Jul 2018 - Mar 2020

    • Responsible for developing and conducting programs, training sessions for students, parents and University personnel as needed on the services provided by Student Account Services. • Lead the orientation, financial literacy programs, and workshops throughout the year as the department representative to share information about Student Account Services. • Develops general communication tools to educate prospective and current students and their families about their account charges and credits. Documents contacts and conversations in the ERP system.• Generate bills for third party and non-enrolled student accounts. Responsible for reviewing outstanding reports for collectability and refer to the collection as necessary. Works with third-party collection vendors to ensure accounts are up-to-date, accurate, and well documented. • Provides exceptional customer service to students, their parents and University personnel.• Work with other student-focused departments (Financial Aid, Admissions, Registrar, Scholarships, etc.) to answer questions and resolve issues providing a positive and streamlined solution for students, their parents, and University personnel.• Counsel students regarding several issues to include Federal, state, and institutional financial aid concepts and policies, Payment plans, Financial literacy, and VA programs.• Provide Data report for Departmental Deposit • Cashier (student payment, third-party payment, scholarship, departmental deposit)

  • Office Associate II - Center for Academic Success

    • Jun 2017 - Jul 2018

    • Maintenance Tutoring files (digital files database and hardcopy)• Assist staff members with compiling data, preparing reports, and the setup and maintenance of files (database and hardcopy) including maintaining budget records. • Purchase supplies using P-Card, reconcile the transaction through Concur • Screen Tutor Applications - PageUp • Provide administrative support for the execution of a wide variety of complex administrative and clerical tasks.• Serve as the front line contact for students, faculty, and visitors, providing prompt, friendly, and professional answers to questions and inquiries and appropriately route more complex issues. • Supervise student workers or other clerical staff when needed.

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  DCH Health System

  • Tuscaloosa, Alabama Area

  • HR Intern

    • Nov 2016 - Jun 2017
    • Tuscaloosa, Alabama Area

    • Work under HR director's supervision, participate and assist in designing Career Path Program• Assist the benefits manager for review, audit, and update or rectify the benefit up to 5,000 employees • Help recruiter for screening and selecting job applications• Shadow and provide general office duty to the HR professional staffs

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  Concordia Portland-Educators Community

  • 2811 NE Holman St, Portland, OR 97211

  • HR Generalist

    • Jul 2016 - Sep 2016
    • 2811 NE Holman St, Portland, OR 97211

    • Assist HR department with change and plan strategic management. • Participate and Create the changes for HR Department included standardize the hiring process and revise HR Generalist and Assistant Manual• On-Boarding Faculty, Staff members, and students staff. • Data Entry and manage employee data - BANNER software• Provide and Assist Employees for onboarding and other need including I-9, W-4, paycheck, reclassification status of employment, update change for the personal files and tuition remission. • Report New Hire to Oregon Employment Department. • Process Employee Action Form for current employees and new hires.• Perform employment verification forms for present and previous employees.• Answer phone, Manage staff files, and Provide customer service.

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  Portland State University

  • Market Center Building 1600 SW 4th Avenue, Suite 518 Portland, OR 97201

  • Human Resources Assistant

    • Jan 2015 - Jul 2016
    • Market Center Building 1600 SW 4th Avenue, Suite 518 Portland, OR 97201

    • Processes new hires’ paperwork (I-9, W-4, Employment Information) • Data entry for Employment Management Database – BANNER. • Review and approve for university staff and faculty benefits (tuition fee waiver). • Perform employment verification forms for current and previous employees. • Perform office duties including answer phone, organize files, and provide customers service. • Organize and Archive Employment Relation cases • Assist staffs and faculties for general questions include the paycheck, classification status, update personal file. • Assist the other departments with various duties include employment, payroll, and employee relations. • Help, organize the supplies onboarding for new hires.

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  Portland Community College

  • United States
  • Higher Education
  • 700 & Above Employee

  • Food Service Leader Associate

    • Sep 2011 - Jun 2016

    • Manage and lead in the afternoon shift included bakery, grill, wok, kitchen, and dining area. • Facilitate the cross training and provide orientation averagely ten new hires per quarter. • Assist manager for inventory and staffing other departments in needed. • Maintain the Bakery supplies and produces on the daily basis. • Analysis employee’s performance and provide feedback to both manager and the individual employees.

  • Student Government Office Assistant and Event Coordinator

    • Jun 2013 - Jun 2014

    • Coordinate successfully two food drives and fundraising. • Collect about $300 donation and more than 500 cans of food. • Experience leadership training includes team building, team management, and communication. • Assist the students’ needs included housing supporting, canteen, and jobs. • Provide customer service (phone, email, fax, and data entry) • Provide advises and resources to help students in needed. • Experienced the government and board committee meeting

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  Kevindy Foot Wear

  • 2850 SE 82nd Ave Unit 20, Portland, OR 97266.

  • Assistant Store Manager

    • Jul 2008 - Sep 2011
    • 2850 SE 82nd Ave Unit 20, Portland, OR 97266.

    • On-boarding new hire. • Trained new employees includes operation cash resister and customer service.• Maintained staffing and scheduling • Maintained inventory and Sell book tracking • Planned, created, and promoted the Sale Events• Organized paper works included income statements and store expenditures