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Bio

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Vivek Patel Hotchkiss is a seasoned professional with 14 years of experience in various roles, including Ad Ops Associate, Lead Expeditor, Crew Member, Licensed Realtor, Social Media Coordinator, Social Media Intern, and Intern. He has expertise in training, mentoring, customer service, and social media management. Vivek holds a Bachelor of Arts degree in Communication Studies from California State University-Northridge.

Experience

  • Riot New Media Group
    • Portland, Oregon, United States
    • Ad Ops Associate
      • Apr 2023 - Present
      • Portland, Oregon, United States

  • Elephants Delicatessen
    • Portland, Oregon Metropolitan Area
    • Lead Expeditor
      • Jul 2021 - Apr 2023
      • Portland, Oregon Metropolitan Area

      -Training and mentoring new team members on standard procedures and best practices-Assist clients in building appropriate menus for a variety of event types including corporate lunches, birthdays, and memorials-Coordinate between numerous departments and systems to ensure accurate fulfillment of orders-Navigating complex internal systems in order to execute client requests in tight time frames-Provide client support from order inception to execution-Maintain database of clients and accounts to provide a higher level of service as well as internal tracking for different departments-General reception for store - answering customer questions, directing vendors, distributors to appropriate departments etc

  • Trader Joe's
    • Beaverton, Oregon, United States
    • Crew Member
      • Sep 2006 - Jul 2021
      • Beaverton, Oregon, United States

      - Section leader in Cookies/Candy, Protein Bars, Bread, and Deli- Monitored physical inventories, updating records, discovering inconsistencies and tracking sales trends for efficient ordering- Mentored new employees on standards, safety practices, maintenance and register operations - Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance - Organized internal group meetings to foster a more inclusive and equitable work environment

    • Licensed Realtor
      • Jan 2018 - Jan 2020

      - Advised clients on mortgage and housing conditions to identify ideal properties and promote customer satisfaction- Personally met with lenders, home inspectors, pest control operators, escrow companies, and the like to ensure that all terms and conditions of purchase agreement were met before closing- Produced competitive market analysis reports to determine optimal listing price based on sellers’ goals- Established positive flow of communication with agents, clients, attorneys, and all personnel involved in closing transactions

    • Social Media Coordinator
      • Jan 2013 - May 2014

      - Managing several accounts across various social media platforms ranging from corporate brands to nonprofits- Producing strategic, informed, and creative content to engage fans/followers across all social media platforms- Consistently delivering accurate, high-quality content in a fast-paced, autonomous work environment

    • Social Media Intern
      • Aug 2012 - Jan 2013

      -Started Facebook, Twitter, and Google+ accounts to reach out and connect with target audience-Writing media press kits to send to editors and potential sponsors-Involved in strategic planning of internet marketing initiatives

    • Intern
      • May 2011 - Dec 2011

      - Created and managed mass mailer concerning company updates and 2D barcode marketing- Learned how to effectively use mobile media technology - Helped build informative new client presentations

Education

  • 2006 - 2011
    California State University-Northridge
    Bachelor of Arts (B.A.), Communication Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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