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Vivek Hardikar profile image

Vivek Hardikar

Senior Director at Servify
Intro Book
Vivek Hardikar, a seasoned professional with 8 years of experience in management, sales, and operations, holds a PGDBA degree and proficiency in multiple languages, including English, Marathi, Hindi, and Kannada.
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Location
Mumbai, Maharashtra, India, IN
Languages
  • Kannada Limited working proficiency
  • English Full professional proficiency
  • Marathi Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Punjabi Elementary proficiency
Skills
  • Management
  • Team Management
  • Service Delivery
  • Sales Operations
  • Service Operations
  • Show all
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Bio

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Vivek Hardikar is a seasoned executive with extensive experience in managing service operations, driving business development, and fostering customer satisfaction. A native of Mumbai, Vivek holds a PGDBA from Symbiosis Centre of Distance Learning and a Bachelor of Science from Bangalore University. Fluent in English, Marathi, Hindi, and Kannada, Vivek has established himself as a versatile leader with a proven track record in driving growth and delivering exceptional results.

Experience

  • Servify
    • India
    • Consumer Services
    • 500 - 600 Employee
    • Senior Director
      • 2018 - Present

    • General Manager - BD
      • Apr 2017 - Present

    • Head Partner Operations
      • Jan 2016 - Mar 2017

  • Funfirst Funtronic Pvt. Ltd.
    • Mumbai
    • Vice President - Training & Content Develoment
      • Nov 2013 - Jan 2016
      • Mumbai

      Develop content for Vocational training, Manage training & certification, Talent acquisition, Business Development, Training infrastructure, Industry linkage for placements.

  • PE Electronics Limited
    • AGM Service
      • Aug 2010 - Nov 2013

      Product Service Management, Call Centre, Service Strategy.

  • Tata Sky Limited
    • Pune
    • Circle Operations Manager
      • Dec 2005 - Jul 2010
      • Pune

      Managing circle operations for a part of Maharashtra.Previously managing Service Operations for Rest of Maharashtra, Goa, MP & CG states.Lucky to be a part of great team which put Tata Sky as Iconic Brand in the industry.Created the best team & the best service network across the region !!

  • Samsung Electronics (India) Ltd
    • Branch Service Manager
      • Mar 2005 - Dec 2005

      Service Operations for the territory for the entire product range.

  • Whirpool Of India Limited
    • Manager Revenue Category
      • Nov 2001 - Feb 2005

      Manager at Corporate office(CS) responsible for Institutional Contracts, Home contracts & Stabilisers.Previously looking after Karnataka as Branch Service Manager.

  • BPL Limited
    • Branch Service Manager
      • Sep 1999 - Nov 2001

      Managing Service Operations for Karnataka.Previously managing Service Operations for MP.

  • Daewoo Anchor Electronics Limited
    • Branch Service Manager
      • 1997 - 1999

      Bulid the Service delivery network from scratch, Manage the Service delivery, Customer & Trade Satisfaction, Defective Stock Sets.

Education

  • 2008 - 2010
    Symbiosis Centre of Distance Learning
    PGDBA, Marketing
  • 1986 - 1989
    Bangalore University
    Bachelor of Science, Electronics
  • 1983 - 1985
    Kendriya Vidyalaya
    10+2, English, Hindi, Physics, Mathematics, Chemistry
  • 1973 - 1983
    Kendriya Vidyalaya
    10th, English, Hindi, Science, Mathematics, Soc Science

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