Experience

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  Mas National

  • Adelaide, South Australia, Australia

  • Senior Customer Service Advisor

    • Apr 2022 - May 2024
    • Adelaide, South Australia, Australia

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  SA Health

  • COVID- 19 Contacxt centre Adelaide

  • Customer Service Consultant

    • Dec 2021 - Feb 2022
    • COVID- 19 Contacxt centre Adelaide

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  Origin Energy

  • Adelaide, South Australia, Australia

  • Sales and Customer Service Consultant

    • Mar 2021 - Aug 2021
    • Adelaide, South Australia, Australia

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  sonnen Australia Pty Ltd

  • Adelaide, Australia

  • Inside Sales Executive

    • Oct 2018 - Feb 2020
    • Adelaide, Australia

    • Received inbound and made outbound calls to educate customers about sonnen Battery and sonnenFlat membership subscriptions; • Engaged with customers and generated quotes for PV + sonnenBattery, PV Upgrade+ sonnenBattery; • Identified customer’s needs, qualified leads and transferred applicable leads to sonnen official partners where necessary; • Engaged in conversations with customers around SA Home Battery schemes,Solar Victoria Battery rebate programme and Empowering new Homes NSW programme; • Maximized and leveraged phone times by planning before calls and adhering to activity metrics; • Consistently followed a contact process to follow up, build and close leads generated by market campaigns, via email, phone CRM software and trade events; and• Coordinated with tech team to resolve customer’s technical issues.

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  EnergyAustralia

  • Melbourne, Australia

  • Customer Service Consultant

    • Feb 2017 - Jul 2018
    • Melbourne, Australia

    • Responsible for outbound calls to sell electricity and gas plans to retail customers• Win back campaign, Cross Sell and Upsell of Energy Australia services• Product knowledge of electricity and gas plans, tariffs, contracts• Compared electricity and gas rates from competitor retailers and closed many sales

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  Octomedia

  • Melbourne, Australia

  • Business Development Manager

    • Nov 2017 - Dec 2017
    • Melbourne, Australia

    Responsible for outsourcing new business and maintain existing accounts for print/online products for Inside Small Business/ Inside Retail and Internet Retailing websites and print magazines

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  Summit Publishing Pty Ltd

  • Melbourne, Australia

  • Business Development Manager

    • Mar 2015 - Aug 2015
    • Melbourne, Australia

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  News Corp Australia

  • Adelaide, Australia

  • Business Development Market Manager

    • Aug 2014 - Feb 2015
    • Adelaide, Australia

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  Fairfax Media

  • Melbourne, Australia

  • Media Sales Consultant

    • May 2012 - Oct 2013
    • Melbourne, Australia

    After joining Fairfax Media in May 2012, I introduced a new advertising feature on security solutions and successfully implemented the feature, which resulted in exceeding the target. I have introduced a new retail business and provided digital advertising solutions. Due to the significant response from the initial campaign and ROI, this business has become a regular advertiser of FF digital products. Introduced new businesses from markets such as security, caravans, shelters and sheds, Baby products, pets and continuously exceeded monthly and new business revenue targets. Provided advertising solutions to new business and existing business across The Age print products such as Domain (Home and Garden Directory), Sport, Prime, and Green Guide.

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  Local Search Engine

  • Adelaide, Australia

  • Sales and Marketing Executive (SEO)

    • Oct 2011 - May 2012
    • Adelaide, Australia

    Publisher of industry search engines, local telephone books, business directories and provider of SEO services. Produced 20,000 optimised web pages for Australian businessesSales & Marketing Executive (SEO)• Identify suitable search words and market SEO packages to local business and SME’s• Customised SEO packages for local areas, capital city,state and nation wide search,• Increased advertising revenue by 20 % in optimised web pages, online and trade directories : • Face to face presentation with prospective clients

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  Executive Media

  • Adelaide

  • Corporate Media Executive

    • May 2011 - Oct 2011
    • Adelaide

    Executive Media is a niche publishing company specialised in B2B magazines for industry, trade and government departments• Advertising sales in trade and industry publications with special focus on Australian Resources and Investment, Facility Management Association magazines• Preparation and implementation of Sales strategies• Develop media partnerships with trade and industry associations• Own and manage business relationships across the account portfolio at senior levels of management

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  APRS

  • Corporate Sales Executive

    • Aug 2007 - Apr 2011

    Australia's most successful specialty publishers of Australian industry specific Mining, Water, Government, Environment, Education, Real Estate, Safety, Construction, Lifestyle, Hospital, Health, and Aged Care publications• Preparation of business proposals and conduct sales presentations• Increased advertising revenue in Australasian Mining Review, SA Mining & Petroleum Bulletin, • Prospect, Qualify, negotiate and acquire new advertising business• Distributed mining publications in APPEA, QME, Resourceful events and other mining expos

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  Millbank Publications

  • Adelaide

  • Advertising Sales Representative

    • Jul 2003 - May 2007
    • Adelaide

    Advertising Sales Representative• Increased advertising revenue in Australian Mining Club Journal by 20 % • Expanded client base from junior exploration companies by 40 % • Distributed Australian Mining Club Journal in Mining Club meetings in Sydney, Melbourne, Brisbane Mining Clubs• Face to face and telephone sales in B2B magazines• Sales negotiation, close sales transactions • Attended and represented in trade shows and industry expos

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  Australian Migration& Education Consultants

  • Adelaide

  • Business Development Executive

    • Apr 2000 - Jul 2003
    • Adelaide

    Leading provider of migration, education and employment services focusing Asia Pacific, Middle East, South and Latin America Business Development Manager• Recruitment of International students into Australian Educational Institutions• Generate and develop new business opportunities into Higher educational organisations• Maintain and build relationships with existing clients

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  Ministry of Agriculture and Fisheries, Oman

  • Muscat,Oman

  • Fruit Researcher

    • Oct 1988 - May 1998
    • Muscat,Oman

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  Sri Venkateswara University, India

  • Besant Theosophical College , Madanapalle,A.P.

  • Lecturer Department of Horticulture

    • May 1983 - Sep 1988
    • Besant Theosophical College , Madanapalle,A.P.

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  Nuziveedu Seeds Limited 'NSL ICON', Banjara Hills

  • Madanapalle,India

  • Horticulturist

    • Jan 1983 - Apr 1983
    • Madanapalle,India