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Credentials

  • Certified Professional in Healthcare Quality® (CPHQ)
    National Association for Healthcare Quality (NAHQ)
    Jan, 2023
    - Jun, 2026

Experience

    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • DGM - Quality Assurance
      • Jun 2021 - Present

    • Assistant General Manager
      • Aug 2017 - Jun 2021

      Working closely with Director Medical Services & all Facility Heads for establishing a structured Quality Improvement Program and developing strategies for its effective implementation and monitoring at Group level.

    • Senior Manager Quality Assurance
      • Jan 2014 - Jul 2017

      Working closely with Facility Heads, responsible for planning accreditation and quality improvement activities and also implementing systems and processes to monitor and report on performance against agreed key performance indicators across the hospital group of 1500 beds.

    • Manager - Quality Assurance
      • Jan 2012 - Dec 2013

      Responsible for maintaining all aspects of the quality management for one of the branch of Yashoda Hospitals Group. Supervising all regulatory compliance activities and helping to enforce quality assurance policies and best practice principals covering the safety, design and inspection.

    • Asst.Manager - Quality Assurance
      • Feb 2010 - Dec 2011

      Worked as a quality team member for preparation of two hospitals of Yashoda Hospital Group for NABH accreditation. Played a vital role in establishment of processes and preparation of all hospital departments for NABH accreditation.

    • Administrator
      • Nov 2009 - Jan 2010

      • Responsible for business operations of the 10 bedded maternity hospital• Ensure availability of clinicians round the clock• Monitor optimal utilization of resources• Attend to unresolved patient complaints

  • Apollo Hospitals
    • Hyderabad, Telangana, India
    • Executive
      • Aug 2008 - Nov 2009
      • Hyderabad, Telangana, India

      • Worked in Quality Department and Emergency Medicine Department (EMD)• Responsible for day-to-day operations of EMD including ambulance services• Assisted EMD Head for increasing revenue• Coordinated for organizing medical facilities for disasters and major sport events in the city• Assisted Qua...

Education

  • 2017 - 2018
    XLRI Jamshedpur
  • 2006 - 2008
    Osmania University
  • 2001 - 2006
    Apollo College of Physiotherapy

Suggested Services

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Industry Focus. “Hospitals and Health Care”

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