Experience

• 

  E2M

  • United States
  • Technology, Information and Internet
  • 200 - 300 Employee

  • Director of SEO - Sales and Client Services

    • Apr 2023 - Present

    I hold the position of Director of SEO - Sales and Client Services. My primary responsibility encompasses overseeing the operations and expansion of the entire SEO division. In this role, I engage in various business development activities, such as identifying potential leads, engaging in pre-sales activities, attending networking events and industry conferences, and collaborating closely with the marketing team to generate leads. Additionally, I contribute to the development of sales collateral, crafting compelling proposals and presentations. Through sales calls, I pitch our SEO services to prospects and convert them into valued clients.A significant aspect of my role involves establishing and nurturing relationships with key clients after the sales process. I strive to ensure their satisfaction and address any concerns or requests they may have. In addition, I provide leadership and guidance to a team of 25+ SEO experts, which includes five project managers. By overseeing their work, I facilitate effective project execution and maintain high-quality standards within our SEO division.

  • SEO Account Manager

    • Apr 2019 - Apr 2023

• 

  Hex Wireless Pvt Ltd

  • Marketing Specialist

    • Nov 2017 - Feb 2019

    *Business Development *Content Marketing*Account management *Marketing strategies *Advertisement campaigns *Customer experience*Outsourcing PR & Freelancers*Customer engagement

• 

  Disha Associates

  • Marketing Associate

    • Dec 2016 - Nov 2017

    *Marketing & Communication*Customer Relationship Management *Content Marketing*Content Writing. *Customer Retention*Branding*Social media management*Key account management

• 

  Axis Bank

  • Customer Service Officer

    • Nov 2015 - Dec 2016

    *Customer relationship*New Customer acquisition*Banking Operations*Customer Retention*Marketing and Branding (Branch wise)*Key account management (Amul,IDMC,Elecon, LIC of india, GEB)*Complaint management *Customer experience

• 

  IIFL (India Infoline Group)

  • Gujarat, India

  • Relationship Manager

    • Apr 2015 - Oct 2015
    • Gujarat, India

    *Customer Relationship Management*Customer retention*Branding and Account management.