Experience

• 

  Next Step Mortgage

  • Dubai, United Arab Emirates

  • Operations Manager

    • Jul 2023 - Present
    • Dubai, United Arab Emirates

• 

  Urban Money UAE

  • Dubai, United Arab Emirates

  • Portfolio Manager

    • Feb 2023 - Jul 2023
    • Dubai, United Arab Emirates

• 

  BYJU'S

  • India
  • E-Learning Providers
  • 700 & Above Employee

  • Centre sales manager

    • Oct 2022 - Feb 2023

    To achieve the given revenue and sales targets of the particular business.To take care of month-wise revenue collection and to ensure follow- up is done for outstanding payments. Furthermore, to ensure that refund and left-out cases are kept to the minimum

  • Business Development Manager

    • Dec 2021 - Sep 2022

    Handled a team of 16 people in 3 models- direct sales , inside sales and virtual platform sales. Was responsible for generating 80L MTM basis.

  • Sales Team Lead

    • Sep 2020 - Dec 2021

    Generating revenue by counselling prospects and converting them to sales.- Converting free app users to paid users using emails, SMS and direct sales.- Conducting home demos for counselling and converting them to sales.- Logging conversations had with prospects on CRM software.- Doing resume analysis of prospects; suggesting the right type of masters programs- Explaining the importance of higher education and tools to be used to prepare for the process- Explaining BYJU’s test prep and admissions consulting products- Share information on various courses, colleges, test prep products, application process and deadlines on proactive basis for abroad education.- Answer questions about products/service and delivering to the need of the customer.- Handle B2B counselling in college campuses when required- Take and process orders in an accurate manner- To be a single point of interface for all customers till conversion.- Coordinate with respective team for the product services.- Helping the team through training and mentoring

• 

  Oberoi Hotels & Resorts

  • Agra, Uttar Pradesh, India

  • Ocer

    • Aug 2019 - Sep 2020
    • Agra, Uttar Pradesh, India

• 

  Marriott International

  • Jaipur

  • Intern

    • Oct 2017 - Mar 2018
    • Jaipur

• 

  Concentrix

  • Delhi, India

  • Customer Service Specialist

    • Jun 2016 - Nov 2016
    • Delhi, India

    Handling Customer Complaints and Queries.