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Experience

  • Hexagon Global
    • Mumbai Area, India
    • Delivery Manager
      • Feb 2016 - Mar 2023
      • Mumbai Area, India

      Handling accounts, clients, teams and running Mumbai center

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • 2009 - 2015

      Project tracking and monitoring to ensure the milestones are achieved within stipulated efforts, schedule & budget• Ensuring efficient resource utilization and ensure sharing of knowledge with team members• Client communication and relationship management.• Adhering to the SLAs defined.• Estimation and proposals• Understanding the requirements and creating system documents for client approval • Interaction with business users to discuss base product base and identify gaps • Maintaining and publishing various metrics (effort variance, schedule variance, defect density, etc)• Governance call with client IT Team on fortnightly basis• Tracking tickets on Gemini and assigning them to support and enhancement teams• Handling escalations and exceptions• Responsible for understanding and analyzing the issues reported by the user in the current system. • Overseeing the allocation of issues and the build / release system. As the system is live, the major task is to maintain the credibility of the patches that are released to the deployment server. • Writing complex procedures• Resolving dead lock issues• Doing performance and load testing on SQL server• Guiding the team on technical difficulties on SQL Server • Build and constant review of the processes in place in the project.

    • Development DBA and Project Lead
      • Mar 2004 - 2009

      Handling all database activities on SQL server • Fine Tuning for Improving of the database performance (by identifying indexes required, tracing problems in the existing procedures, using file groups, etc)• Setting up Replication topology using Snapshot, Merger & transaction replication.• Ensuring Backups, restoring of client databases with handling of Full text search, etc • Controlling changes in the database scheme, granting of user permissions, etc.• Maintaining multiple databases on different Servers with proper version control for the development databases.• Periodic Audit of the database using Microsoft BPA • Comparing of databases, generating scripts to synchronize databases using 3rd party tools(RedGate)• Creating DTS Packages for data import/export • Writing of Complex Procedures & Functions.• Development web pages (user interface), calling business objects of the client server application, which was developed simultaneously. • Resolving deal locking and performance issuesAs Project lead, • Responsible for delivery of couple of modules• Handling scope changes• Client communication • Managing a small team• Gathering the business requirement • Preparing system requirement documents for client approval• Effort estimate & sizing of the project• Interacting with PMO office for the estimates• Provide functional guidance to the developers during development of the application.

    • Sr Developer and Project Lead
      • 2002 - 2004
      • Mumbai

      Development on Foxpro - custom applications as well as 3rd party open source products like Accpac, etc

    • Developer
      • 1999 - 2000

      Worked on a Mini-ERP on FACT, SACT & INVENT. • Designed & developed the GUI, wrote controls in Visual FoxPro to implement the user interfaces with extensive use of classes & libraries(including VFP Grids)• Designed & developed Run-Time report generation module in Visual FoxPro report writer• Wrote SQL pass-through queries for adding, updating and deleting from the database.

Education

  • 2008 - 2010
    Narsee Monjee Institute of Management Studies
    Executive MBA
  • 1990 - 1995
    Bharatiya Vidya Bhavans
    Bachelor of Commerce - BCom, co
  • St. Francis D'Assisi High School, Mumbai

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Industry Focus. “IT Services and IT Consulting”

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