Experience

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  Global Water Intelligence (GWI)

  • Oxford, England, United Kingdom

  • Market Research Intern

    • May 2024 - Present
    • Oxford, England, United Kingdom

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  Mashreq Bank

  • Bangalore Urban, Karnataka, India

  • Relationship Officer

    • Nov 2021 - Dec 2022
    • Bangalore Urban, Karnataka, India

    1. Meeting and exceeded sales goals in three quarters maintaining an average of 140% by developing relationships with prospective customers, understanding their needs and recommending the right products and services.2. Initiated contact with new and existing customers to offer, review and process credit card loans and services according to best practices and law.3. Refer unresolved customer grievances to designated departments for further investigations.4. Completed certifications in Anti Money Laundering (AML).

• 

  Pinnacle Market Investment Advisory Pvt. Ltd.

  • Indore, Madhya Pradesh, India

  • Sales Team Lead

    • Jan 2014 - Oct 2016
    • Indore, Madhya Pradesh, India

    1. Implemented strategic improvements in the Financial market particularly in Equity and Forex segments, resulting in a 10% increase in client retention and a 15% boost in sales revenue. Achieved through advanced utilization of data analytics and optimization of CRM systems.2. Led a 20-person cross-functional team, overseeing projects generating $20M in revenue. Achieved a 25% efficiency increase and expanded market reach by 10%.3. Streamlined client onboarding and operational procedures to comply with legal requirements, corporate policies, and government regulations, resulting in a 30% increase in resolution speed.4. Leveraged Excel analytics for Management Information System (MIS) reporting facilitating the identification of two untapped market segments, thus enabling strategic expansion initiatives and informed decision-making processes, drove a significant increase in sales revenue of 20%.