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Violeta Jocic is a seasoned executive with a proven track record of driving revenue growth and market share expansion in diverse industries. As a Business Development Manager at IG Networks, she spearheads strategic account planning, sales, and customer satisfaction, with a strong focus on customer-centric approaches. With 7 years of experience in managing cross-functional teams and fostering long-term relationships with clients, Violeta has established herself as a trusted point of contact for worldwide clients across Africa, Europe, the Mediterranean, and the Americas. Her expertise in commercial development, logistics, and supply chain management has been honed through her tenure at France Argentine Cosmetic S.A, Moet Hennessy Argentina, and other notable organizations.

Credentials

  • Curso de Community Manager
    Intercontact / Cámara Argentina de Comercio
    Dec, 2017
    - Apr, 2026
  • Curso de Técnicas de Venta
    UTN / Cámara Argentina de Comercio
    Oct, 2017
    - Apr, 2026

Experience

    • Argentina
    • Telecommunications
    • 100 - 200 Employee
    • Manager of Business Development - AMERICAS - EMEA
      • May 2023 - Present

    • Business Developer Coordinator
      • Dec 2020 - Jul 2023

      Drive revenue and market share to meet quarterly with revenue targets.Develop a growth strategy focused both on customer satisfaction and financial gain. Creating strategic account plans customized for each clientKeep records of sales and revenueBuild long-term relationships with new and existing customersManage numerous accounts concurrently & strategicallyAchieve and maintain high customer satisfactionConduct research to identify customer needsServe as a key point of contact for customers and ensure their long-term satisfactionProvide feedback and after-sales supportCross-functional collaboration with internal stakeholders across different teams and geographies.Responsible for engaging, supervising, and supporting the business development team.WorldWide ClientsAfrica EuropeMediterranean & Middle East Americas

    • Bussines Development
      • Oct 2016 - Dec 2020

      Commercial development and management.Find potential clients and propose business agreements.Client portfolio planning and development.New business opportunities detection.Monitoring of perspectives and establishment of strategic relationships.Proposals and budgets. Contracts.Price analysis by region. Price lists development.Process documentation. Status monitoring.Business oriented Operation ManagementKick off.Monitoring and coordination of implementationsAgile development. Management of Multidisciplinary Teams in large projects. Constant calls with dedicated teams: Service delivery, IT, Procurement, Pricing, Accounting.Required meeting scheduling. Decision making. Roadblocks removal for teams.Pitchs & CredentialsDevelopment of product presentations.Success stories for service customization for each client. Support in corporate presentation calls with clients.

    • Senior Logistics Analyst
      • Mar 2008 - Oct 2016

      Warehouse Logistics Delivery coordination and monitoring. Sales support force. Monthly report. Responsible for stock, analysis, control, adjustments, inventories. Coordination and inventories, analysis and billing differences. Returns operational management. SAP Orders loading. Inquiries Management (stocks, status, public price, customer account statement, visualization and re-listing of credit notes, invoices and remittances.) Withdrawals loading and monitoring. Administration Updating databases and price lists. High prices and products in SAP. Registration / modification of clients, files, commercial discounts and rebate. Modification of materials and batches. Responsible for import income, control and adjustments, issuing credit / debit / rebate notes.Purchase orders, exchanges. Area reports and indicators / KPIs Training and control of tasks to the Jr. Analyst of the sector. Procedures manuals. Daily billing (SAP). Closing sale and execution and control of electronic invoice.

    • Treasury analyst
      • Mar 2007 - Feb 2008

      Payment and attention to Suppliers. Collections. Bank deposits. Generation of checks.Daily cash handling. Sending securities to the bank daily. Administration and organization of checks in portfolio. Loading receipts / checks in SAP. Issuance of payments.

    • Sales Administration / Customer Service
      • Mar 2006 - Mar 2007

      Loading orders to customers. Current account analysis. Control of bank transfers.Receipts. Verification of documents for customer registration. Credit / debit notes.

Education

  • 2020 - 2021
    Universidad de Ciencias Empresariales y Sociales
    University - Public Relations Bachelor’s Degree, Public Relations
  • 2011 - 2015
    Fundación de Altos Estudios en Ciencias Comerciales
    College - Public Relations Specialist, Public Relations

Suggested Services

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Industry Focus. “Telecommunications”

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