Experience

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  Harvey Norman Ireland

  • County Limerick, Ireland

  • Sales Assistant

    • May 2021 - Aug 2023
    • County Limerick, Ireland

    Customer Assistance: Providing excellent customer service, assisting customers with product inquiries, and ensuring a positive shopping experience.Product Knowledge: Having a good understanding of the products/services offered, including features, benefits, and specifications, to effectively assist customers.Sales: Actively engaging customers, making product recommendations, and achieving sales targets.Stock Management: Assisting with stock replenishment, maintaining a neat and organized sales floor, and monitoring inventory levels.Point of Sale (POS) Operations: Processing transactions, handling payments, and ensuring accuracy in all sales transactions.Visual Merchandising: Participating in the presentation of products on the sales floor, including setting up displays and promotional materials.Team Collaboration: Working effectively with other team members and collaborating with different departments as needed.Adherence to Policies: Following company policies and procedures, including those related to customer service, sales, and security.

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  Fonezone Moore St

  • Dublin, Leinster, Ireland

  • Assitant store Manager

    • May 2019 - Feb 2021
    • Dublin, Leinster, Ireland

    Support the Store Manager in daily operations and oversee staff performance.Ensure a positive customer experience through excellent service and product knowledge.Assist in managing inventory, including ordering, receiving, and maintaining stock levels.Train and motivate sales associates to achieve sales targets and deliver exceptional customer service.Monitor store cleanliness, organization, and adherence to visual merchandising standards.Handle customer inquiries, concerns, and returns with professionalism and resolution.Collaborate with the Store Manager to develop and implement sales strategies.Conduct regular staff meetings to communicate updates, goals, and expectations.Participate in recruitment, onboarding, and ongoing training of new team members.Uphold company policies, procedures, and security protocols to ensure a safe and efficient store environment.

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  FONEZONE

  • Moore street

  • Salesperson

    • Mar 2016 - Dec 2018
    • Moore street

    Provide exceptional customer service by assisting customers with product inquiries, recommendations, and purchases.Stay informed about the latest mobile devices, accessories, and technologies to effectively communicate features and benefits to customers.Actively engage in sales activities, meet or exceed sales targets, and contribute to the overall revenue goals of the store.Assist in maintaining an organized and visually appealing store layout, including product displays and promotional materials.Process customer transactions accurately and efficiently using point-of-sale systems.Stay informed about current promotions, discounts, and product launches to effectively promote and upsell to customers.Handle customer inquiries, troubleshoot issues, and provide appropriate solutions or escalate when necessary.Collaborate with team members and contribute to a positive and collaborative work environment.Maintain a high level of product knowledge to address customer questions and concerns effectively.Uphold store policies and procedures, including security measures, to ensure a safe and enjoyable shopping experience for customers.

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  Four Seasons Hotels and Resorts

  • Ballsbridge, Dublin

  • Food And Beverage Assistant

    • Oct 2007 - Dec 2014
    • Ballsbridge, Dublin

    Dedicated and highly skilled Food and Beverage Waiting Staff with a proven track record of delivering exceptional service in the luxury hospitality industry.• Executed flawless table service, ensuring the highest standards of excellence in a Luxury dining setting.• Interacted with guests in a courteous and attentive manner, providing detailed information about menu items and making personalized recommendations.• Collaborated seamlessly with kitchen and bar staff to ensure efficient and synchronized service delivery.• Maintained immaculate dining areas, consistently upholding the brand's commitment to cleanliness and sophistication.• Proactively engaged in upselling strategies, contributing to revenue goals and enhancing the overall guest experience.• Responded promptly to guest inquiries and concerns, demonstrating effective problem-solving skills and ensuring guest satisfaction.• Participated in ongoing training sessions to stay updated on menu changes, promotions, and service standards.

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  Millward Brown

  • Market Research Analyst

    • Feb 2013 - Oct 2014

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  Monsoon Accessorize

  • Sales Associate

    • May 2012 - Oct 2012

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  Next Group PLC

  • Sales Assistant

    • Feb 2007 - Jan 2008

    Results-oriented retail sales assistant with a proven track record of delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment. Skilled in product knowledge, inventory management, and POS transactions. Excellent communication and interpersonal abilities, dedicated to ensuring a positive shopping experience for customers. Able to adapt to fast-paced environments and contribute to team success