Bio
Experience
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Director Sales - Africa & Middle East
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Nov 2013 - Present
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Country Manager
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Jan 2013 - Oct 2013
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CTS Fares
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Greater Detroit Area
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Vice President - Online Travel & Marketing
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Jul 2011 - Jan 2013
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Greater Detroit Area
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Head - Travel Operations & Business Development with Sify Tripz, US
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Jan 2007 - Jul 2011
Product & Business Development: Since Jan'07Accountabilities Manage key accounts that contribute to over USD 14 million in sales.Market research, competition analysis, new Business alliances, product development and promotions, designing Promotional activities, identifying and developing and new sales channelsAchieve volume and revenue goals via the combination of customer acquisition and relationship deepening and wideningEnhance the Relationship Value of the assigned agents through established compliant processes, by providing customer oriented travel management solutions Continuously keep self-updated on changes in products, processes and compliance/regulatory norms.Responsible for negotiations with suppliers to ensure provide competitive and innovative products in order that the business has a fair advantage over competitors.Develop policies, strategies and action plans for promoting the business Responsible for managing existing airline contracts, identifying and developing new contractors/suppliers to facilitate the growth of the business.Revenue maximization through pricing strategy, developing sales strategies and implementation.Gathering market intelligence, analyse industry trends and developments to formulate policies, strategies and action plans to enhance SIFYTRIPZ as a preferred travel partner on the B2C and B2B front.
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Senior Marketing & Sales Manager
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Aug 2004 - Jan 2007
Responsible for network sales from travel agents and corporatesResponsible for sales and revenue generation through channel partners.Develop cost effective sales strategies to push sales and derive maximum revenue.Monitor performance and analyze current performance and advise remedy for any drop in sale levels.Monitor the various distribution channels and maintain a track of sales levels and advise correct strategy to reach the desired results.Identify new markets/opportunities, create and package service offerings, create go-to-market strategy and roll out across the region (Sales, Marketing and Delivery).Participate in the strategic planning activities for addressing new market segments within the travel industryAnalyze Competition, market trends and implement business development strategies aimed at continued and sustainable growth / acquisition of market share
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Sr. Manager - Sales & Marketing
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Mar 2000 - Jun 2004
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Head of Corporate Sales
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Jan 2000 - Mar 2000
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GSA & Spencer & Co. Ltd
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Cochin, Kerala, India
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Sales Manager - Trade & Corporate Sales Air Maldives
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Mar 1996 - Jan 2000
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Cochin, Kerala, India
Joined as Sr. Sales Executive, Kerala and rose to the post of Manager (Sales), Cochin
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Sr. Reservation & Ticketing Agent
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Sep 1994 - Feb 1996
RTA - Reservations, Ticketing, PTA & Revenue Management - Space Control
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Reservation & Ticketing Agent
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Mar 1992 - Feb 1996
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Reservation & Ticketing Agent
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Jan 1993 - Sep 1994
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Counter Staff / Supervisor
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Apr 1992 - Dec 1992
TRAININGSTelephone Power Sales Training conducted by Gulf Air.Marketing Management Training by Air Maldives.Strategic Revenue Management conducted by Emirates.Human Relations in Practice conducted by Emirates.Negotiation Skills Course conducted by Emirates.Strategic Marketing Management conducted by Emirates.Persuasive Presentations conducted by Emirates.Delivering Excellence conducted by Qatar Airways.Intermediate Passenger Tariff for all Fare Construction Changes since Jan'05 conducted by Qatar Airways.
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Education
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2007 - 2008ARC Specialist Qualifier (ASQ), ARC Arlington
ARC Arlington, ARC Specialist Qualifier (ASQ) -
2009 - 2010Capitol University
Master's Degree, Marketing & E-Commerce -
2007 - 2009Capitol University
Bachelor's Degree, Marketing Communications -
2006 - 2009Masters in Marketing & E-Commerce, Capitol University
MS, Marketing & E-Commerce -
2001 - 2003Almeda University, Boise Idaho
MBA, Business Management -
1998 - 2001Bachelors in Mass Communication, Capitol University
Bachelor of Science, Marketing Communications -
1997 - 1998IATA/UFTAA Certified International Travel Consultant
IATA/UFTAA, Certified International Travel Consultant -
1994 - 1995IATA Airline Marketing
IATA Airline Marketing, Airline Marketing
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