Experience

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  Wilco Source

  • Hyderabad, Telangana, India

  • Project Manager

    • Apr 2021 - Present
    • Hyderabad, Telangana, India

    - Salesforce Implementation: Led Salesforce CRM projects, customizing features and integrating with existing systems to streamline operations. Provided user training and support for smooth adoption.- CPQ Solutions: Deployed Salesforce CPQ for a pharmaceutical company, reducing quote generation time and improving pricing accuracy. Worked closely with sales and IT teams to meet business needs.- Agile Methodologies: Applied Agile methodologies, including Scrum and Kanban, to manage project lifecycles. Facilitated stand-ups, sprint planning, and retrospectives, delivering software products on time and within budget.- Medicare Solutions: Directed projects to develop IT systems for Medicare providers. Launched a patient data management system, improving data accuracy and compliance reporting.- Stakeholder Management: Maintained strong relationships with stakeholders, communicating project goals and progress. Achieved high stakeholder satisfaction through proactive communication.- Distributed Teams: Managed teams across different time zones using collaboration tools like Slack and JIRA. Fostered a cohesive work environment, improving team productivity and morale.- Sprint Planning: Planned and executed sprints, ensuring deliverables were met on time. Used tools like JIRA and Trello to track progress and manage backlogs.- Continuous Improvement: Led initiatives to optimize processes and enhance team efficiency, resulting in productivity improvements.- Team Mentorship: Provided coaching and support to team members, fostering professional growth and improving team performance.

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  Savantis Solutions LLC

  • Project Manager

    • May 2016 - Jan 2019

    - Influenced SharePoint Migration: Orchestrated the seamless migration from SharePoint to Office 365, contributing expertise in governance, system architecture, information architecture, and migration strategy. The initiative fostered a marked enhancement in communication and collaboration across the organization.- Built QA Team: Strategically assembled and cultivated a proficient QA team comprising 7 skilled professionals, including a project lead and testers. Orchestrated the establishment of a state-of-the-art testing lab, pivotal in supporting comprehensive testing for an SAP implementation.- Managed QA Testing: Spearheaded Quality Assurance Testing for an AWS cloud-based SAP Hybris application within an Agile framework, resulting in notable improvements in testing efficiency.- Completed SOC2 Compliance: Collaborated closely with the CTO to ensure swift and comprehensive SOC2 compliance, gaining invaluable insights into the company’s cloud environment and security protocols.- Fostered Collaborative Culture: Cultivated a culture of collaboration and shared vision among teams, emphasizing the significance of holistic perspectives and fostering synergistic outcomes.- Mentored Team: Exercised exemplary leadership as a mentor, adeptly navigating challenges with objectivity and fostering a culture of growth, resulting in remarkable enhancements in team performance and morale.

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  Mphasis

  • Pune Area, India

  • Project Lead( Client : Royal Bank of Scotland UK )

    • Dec 2009 - Oct 2014
    • Pune Area, India

    - Team Management: Successfully managed a 15-member on-site and off-shore team responsible for application development, 24/7 remote monitoring, incident/problem/change management, administration, and support. This resulted in a 35% reduction in system downtime.- Team Development: Groomed new team members and fostered a collaborative working environment through cross-functional trainings and appropriate appraisal criteria, improving team productivity by 30%.- Agile Implementation: Advocated and implemented the transition from Waterfall to Agile methodology in multiple development and support projects, increasing project delivery speed by 25%.- Cross-functional Collaboration: Interfaced with a 25-member cross-functional IT team located in EMEA and APAC regions, successfully project-managed five enterprise application development and support projects with an average budget of 500k Euros each, achieving a 20% cost saving.- Culture Change Advocacy: Applied deep SME knowledge to successfully influence enterprise adoption of culture change in the APAC region, leading to a 40% increase in project acceptance and implementation efficiency.- Project Planning Excellence: Excelled in project planning by articulating project goals and scope, translating business needs into technical terms, creating project briefs, and developing work breakdown structures (WBS), resulting in a 30% improvement in project clarity and execution.- Application Management: Served as the single point of contact for application management of four production intranet applications used by 600 geographically diverse users, improving user satisfaction by 50%.

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  Hewlett-Packard

  • Greater Detroit Area

  • Technical Project Lead : HPC Job Submission & Hardware Validation ( Client : GM USA)

    • Jun 2006 - Dec 2009
    • Greater Detroit Area

    - Tool Development: Developed diagnostic and monitoring tools that increased the operation team's efficiency, resulting in annual savings of over $0.5M for GM and a 40% decrease in Sev-1 and Sev-2 incidents.- Application Modernization: Modernized applications from UNIX shell scripts, PERL, and C to Java, increasing ease of use for CAE engineers by 30%.- Management of Applications: Managed incident, problem, release, and change management for 30+ HPC-CAE applications across North America and APAC, reducing incident resolution time by 25%.- Agile Facilitation: Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings, improving project alignment and team productivity by 20%.- Complex Troubleshooting: Troubleshot complex HPC job execution failures, identifying root causes related to scripts, applications, MPI, InfiniBand (IB), or compute hardware, reducing job failure rates by 35%.- System Administration: Administered multi-clustered Linux HPC systems using LSF scheduling software, enhancing system reliability and performance by 30%.- L3 Support: Provided L3 application support for over 400 CAE engineers in North America and APAC, achieving a 95% satisfaction rate among engineers.

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  EDS

  • Greater Detroit Area

  • Programmer Analyst (Client : GM USA)

    • Oct 2003 - Jun 2006
    • Greater Detroit Area

    - Agile Application Development: Led Agile application development projects involving HPC-CAE, delivering 12 high-impact projects annually, which improved engineering processes by 25%.- Incident, Problem, Change, and Release Management: Managed over 200 incidents, 150 problems, 100 changes, and 50 releases annually, achieving a 95% on-time resolution rate.- User Acceptance Testing (UAT) and Deployment: Oversaw UAT and deployment for 30+ applications per year, ensuring a 98% success rate and reducing post-deployment issues by 40%.- L3/L2 Production Support: Provided L3/L2 production support for 50+ HPC-CAE applications, maintaining a 99% application uptime and resolving 95% of support tickets within SLA.- HPC and Linux Administration: Administered 10 multi-clustered Linux HPC systems, improving system performance by 30% and reducing downtime by 20%.