Experience

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  V-Trans (India) Ltd

  • Vadodara, Gujarat

  • Sales Manager

    • May 2012 - Present
    • Vadodara, Gujarat

     Accountable for Key Customer Relationship Management in coordination with branches. Handling client Account & Invoicing on regular basis Preparation & management of MIS/DSR Reports To support the branches for New Business Development Follow-up calls regarding new plan and promotional activity Calling and follow up clients on regular basis, understanding core business need and expectation To coordinate with Regional Manager for planning sales plan for the region based on the regional targets set.  Responsible for achieving budgeted sales and distribution targets set by the Regional Manager for institutional sales monthly / quarterly / annual basis. To spot the potential new customer, develop contacts, understand and estimate potential consumption, negotiate rates & start up. To monitor the, monthly / quarterly sales achievements Vs Targets. Analyze the sales figures and take corrective action in case of non-achievement of targets. Monitoring and regular follow up with debtors to ensure smooth collection of payment.

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  Reliance Communications Limited(Anil Dhirubhai Ambani Group)

  • Vadodara, Gujarat

  • Billing Collections Manager

    • Feb 2005 - Apr 2012
    • Vadodara, Gujarat

     Responsible for Central and South Gujarat billing and collection activities; To manage with the billing & collection activities across of all buckets of the Corporate customer and to ensure smooth functioning of the corporate relationship to achieve the key performance benchmarks set while ensuring adherence to process controls;  Monitor verification process; Churn Management; Identify and action on skip tracing customers; Resolve customers dispute & Retain customer in the system; Training on product and services to the cluster collection executives; Analysis of feedback to and from agencies; Develop effective follow up systems and training to the team; Supervise all activities related to credit to ensure updated status; Identify overdue customer & recovery plan; Analysis of short payments/engage with customers to reduce or nullify or escalate; Customer management with respect to complex payment scenario / conflict due to halting and short payment; Ensure a comprehensive billing to the client as per their requirement; Have a recommended list of good/bad customer based on credit history to management. Use system reports circulated by the MIS team as the basis for review; Reporting to the Top Management on the administration for the Revenue Assurance position as per the Credit Policy

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  Arvind Mills Ltd.

  • Vadodara, Gujarat

  • Deputy Manager Commercial

    • Nov 1997 - Feb 2005
    • Vadodara, Gujarat

     Billing: Raising Monthly, Quarterly, and Half Yearly & Yearly Billing for Airtime Charges & Rental Charges as per the terms agreed with the customer; Credit Control: To ensure 95% of the collection to be made within the billing month i.e. from the billing date. Constant follow-up with the customer over the phone & personal visit; To manage collection expenses, control collection costs; Resolve disputes, if any within the defined TAT; Follow up for payments; Timely allocation of cases and Capacity plans agency; MIS: Making Monthly collection target on the basis of bills generated. Generating addition & Churn report, stock reports as well as revenue report weekly as well as monthly basis; Handling Government / Corporate accounts like IOCL, GEB, VMC, NTPC, GAIL, GSFC, ONGC, Reliance Engineering etc.; Branch Administration; Branch Accounts Maintenance: Imprest & Books of accounts with the latest technology in commercial activities – Tally Software; Reconciliation: Bank, Billing, Inter Company, Inter Branch; Complete in-charge of all the commercial activities. Processing of sales orders, billing, dispatching; Inventory Management (Warehouse Maintenance);  Maintaining the purchase & sales register for sales tax; Filling of sales tax returns (Monthly, Qtly, Half Yearly and Yearly); Sales Tax Assessment; Opening of LC and Bank Guarantee with the help of corporate office legal department

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  Amtrex Hitachi Ltd.

  • Vadodara, Gujarat

  • Commercial Officer

    • Jun 1992 - Jun 1997
    • Vadodara, Gujarat

     Branch Accounting – Responsible for cash and bank transactions. Maintaining & supervising entire branch accounts up to finalization level;  Dealer Management - Handling of more than 30 dealers across Gujarat. To give them monthly sales booking targets & to ensure that the same is achieved by them. Issuing & distribution of commission to dealers on basis of the business done in the respective month by generating credit notes. Also generating credit notes of all the dealers across the country on monthly basis from regional office; Cash forecast on monthly basis; Bank & inter branch reconciliation on a monthly basis; Controlling the overhead and achieving the yearly target announced by the Regional Office; Monitoring the customer contract system and ensuring customer satisfaction; Planning / Disbursement of Vendor pay-outs; Product wise contribution reporting; Fixed Assets maintenance at branch level; Payroll accounting at branch; Co-ordination with sales tax & income tax consultants; Expenses analysis (MIS) report to HO on fortnightly basis.

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  Shah Sanghavi & Co

  • Vadodara, Gujarat

  • Audit Assistant

    • Jun 1990 - Jun 1992
    • Vadodara, Gujarat

     Done the Audit of Insurance, Bank and Trust sector and Partnership firms; Maintaining entire books of accounts for the firm manually; Liaison works with Financial Institutions; Tax Computation for clients; Income & Expenditure analysis for the firm; Co-ordination with the audit team; Petty cash disbursing.