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Vincent Vo

Intro Book
IT professional with expertise in technical support, project management, and IT service management.
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Location
Chula Vista, California, United States, US
Languages
  • English -
  • Vietnamese Limited working proficiency
Skills
  • Customer Service
  • Retail Sales
  • Consultative Selling
  • Management
  • Troubleshooting
  • Show all
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Bio

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Topline AI
Vincent Vo is a skilled IT professional with a strong background in customer service, technical support, and project management. He holds various certifications in IT service management, cybersecurity, and cloud administration. With a strong foundation in computer hardware and software, Vincent is well-equipped to provide expert technical support and guidance. Vincent is proficient in multiple languages, including English and Vietnamese, and has a proven track record of delivering excellent customer satisfaction and social media engagement.

Credentials

  • BetterCloud Administrator Fundamentals
    BetterCloud
    Jun, 2022
    - May, 2026
  • ITIL 4 Strategist: Direct, Plan and Improve
    AXELOS Global Best Practice
    Sep, 2021
    - May, 2026
  • ITIL Foundation Level
    AXELOS Global Best Practice
    Aug, 2021
    - May, 2026
  • Google IT Support Professional Certificate
    Coursera
    Dec, 2019
    - May, 2026
  • Google IT Support Specialization
    Coursera
    Dec, 2019
    - May, 2026
  • IT Security: Defense against the digital dark arts
    Coursera
    Dec, 2019
    - May, 2026
  • Operating Systems and You: Becoming a Power User
    Coursera
    Dec, 2019
    - May, 2026
  • System Administration and IT Infrastructure Services
    Coursera
    Dec, 2019
    - May, 2026
  • Technical Support Fundamentals
    Coursera
    Nov, 2019
    - May, 2026
  • The Bits and Bytes of Computer Networking
    Coursera
    Nov, 2019
    - May, 2026
  • BetterCloud Certified Administrator
    BetterCloud
    Jul, 2023
    - May, 2026
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Industry Focus. “Computer and Network Security”

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