Bio
Experience
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United States
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Information Technology & Services
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700 & Above Employee
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Solution Implementer
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Apr 2013 - Present
Installation and support for non customized solutions provided by RICOH. Provide technical installation, training and support for embedded and stad alone professional and IT sevices based solutions provided by RICOH. Resolve application, software and connectivity problems requiring remote and on-site customer support and for interfacing directly with support reps to isolate and solve technical issues on software and IT solutions.
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Area Process Program Manager
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Apr 2011 - Apr 2013
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Technology Application Specialist
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Jan 2010 - Apr 2011
Analyze imaging system workflows and recommend ways for customers can reduce costs while increasing employee efficiency and productivity, including:— Print assessments— Connecting customers existing devices for network printing, scanning and faxing— Adding print drivers— Printer fleet management— Color printing solutions
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Education
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Southwestern College
Suggested Services
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Industry Focus. “Technology and Software Development”
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