Experience

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  Liquid Intelligent Technologies

  • Mauritius
  • Telecommunications
  • 700 & Above Employee

  • Specialist: Technology and Projects

    • Apr 2021 - Present

  • Senior System Support Engineer

    • Aug 2012 - Jan 2022

    POS infrastructure Set up and monitoring Comply to PCI requirements POS hardware troubleshooting, Repairs and software issuesStock management Troubleshooting network issues End users support for Banking POS systems on a 24/24 & 7/7 on Call basis Dealing Procurement and supplier for Supply of Office equipment and furnitureDealing with suppliers for After sales service for IT equipment New innovative ideas for office and upgrades of existing infrastructurePOS repairs for customers in the Banking sector - Mauritius Basic server TroubleshootingManage Server Backups on NAS Via Veeam Internal IT operations, Learning of new POS technology'First Level support for Fiber Connectivity issues and setup to corporate customers on a 24/24 & 7/7 basis Assist in New Connections and on site troubleshooting for fiber issues Plan new connections , Migrations with different stakeholders involved in this process

• 

  Transaction Payment Solutions

  • Mauritius

  • System Support Technician

    • Aug 2012 - Mar 2021
    • Mauritius

    POS infrastructure Set up and monitoringComply to PCI requirementsPOS hardware troubleshooting, Repairs and software issuesStock managementTroubleshooting network issuesEnd users support for Banking POS systems on a 24/24 & 7/7 on Call basisPOS repairs for customers in the Banking sector - Ma...

• 

  Mahatma Gandhi Institute Mauritius

  • IT Field Technician

    • Jan 2007 - Jul 2012

    Hardware repairs and troubleshooting , Support to Students and Teaching Staff, Inventory of Equipment

• 

  Jacey Computer Systems

  • Port Louis

  • Marketing Officer - CCTV

    • Mar 2007 - Sep 2007
    • Port Louis

    Sales & marketing of hardware, software and CCTV systems. Minor repairs of computers and CCTV hardware. On Site demonstration of CCTV systems and equipments. Design and preparation of leaflets for notebooks, projectors and related hardware. Application for government tenders with bid bonds an...

• 

  ex - Shibani Communications Ltd - (MTML)

  • Mauritius

  • Sales Office

    • Sep 2006 - Sep 2006
    • Mauritius

    On site marketing of Fixed phones On approval of customer, sales, delivery and paper works for the fixed telephone purchased. Attend to customer queries in showrooms when needed. Ensure customer satisfaction and providing customer care. Other duties as assigned by the management. Dealing with cas...

• 

  Central Electricity Board

  • Mauritius

  • Meter Reader

    • Apr 2005 - Mar 2006
    • Mauritius

    On site delivery of electricity bills and collections of new data from meters. Checking of meter seals and overall consumption. Entry of meter reading results, cross checking the bills and doing corrections when required. Ensuring customer satisfaction by answering queries accurately on site and ...