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Vilma Sarvela is a seasoned professional with expertise in science export, higher education collaboration, and science-based innovations. She has worked in various roles, including Team Finland intern, Vastuuasiantuntija, Customer Success Trainee, and Unemployment benefit specialist. Vilma holds a Master's degree in Social Sciences from the University of Helsinki and is fluent in Finnish, English, Swedish, and French.

Experience

  • Consulate General of Finland in Los Angeles
    • Los Angeles, California, United States
    • Team Finland intern
      • Aug 2023 - Mar 2024
      • Los Angeles, California, United States

      Science export, higher education collaboration, science based innovations. Advising the science counselor in terms of helping Finnish science organizations connect and collaborate with the higher education parties in the U.S and Canada

    • Vastuuasiantuntija
      • May 2023 - Aug 2023
      • Helsinki, Uusimaa, Finland

      Enabling the unemployed to find a job- working with employment and social security matters.

  • Professio
    • Espoo, Uusimaa, Finland
    • Customer Success Trainee
      • Aug 2022 - Oct 2022
      • Espoo, Uusimaa, Finland

      Developing a stronger CS- understanding while working as a member of a CS- team in Finland`s biggest event organizer business.

  • IKEA
    • Espoo, Southern Finland, Finland
    • Customer Service Advisor
      • Apr 2021 - Sep 2021
      • Espoo, Southern Finland, Finland

      Taking care and solving customer issues via phone, email and chat. The job demanded a strong solution-focused mindset as well as an efficient working routines and an aptitude for multitasking.

  • Erityiskolutettujen työttömyyskassa Erko
    • Helsinki, Southern Finland, Finland
    • Unemployment benefit specialist
      • Jun 2020 - Aug 2020
      • Helsinki, Southern Finland, Finland

      Handling incoming unemployment benefit applications, admitting & paying pre-benefit and providing help & guidance for the customers of Erko both by phone and via email.Job required mastering wide domains of expertise, when it comes to law and governance, making independent decisions and prioritising tasks.

  • Folkhälsan
    • Helsinki, Southern Finland, Finland
    • Research Intern
      • Oct 2019 - Nov 2019
      • Helsinki, Southern Finland, Finland

      Helping researchers analyze Swedish qualitative data based on surveys about well-being of Finnish-Swedish pupils` in Finland.

    • Jewelry Sales person
      • Oct 2018 - Mar 2019

  • Change Lingerie
    • forum, Helsinki
    • Sales Staff
      • May 2018 - Aug 2018
      • forum, Helsinki

  • Stockmann
    • Espoo, Southern Finland, Finland
    • Salesperson
      • Sep 2017 - Dec 2017
      • Espoo, Southern Finland, Finland

      Working independently with men's clothing, selling attires from suits to socks.

  • Kultajousi Oy
    • Helsinki Metropolitan Area
    • Salesperson
      • Oct 2015 - Jun 2017
      • Helsinki Metropolitan Area

      Selling and serving customers as jewelry salesperson in Kultajousi Columbus, Vuosaari, Helsinki. A fulfilling and responsible task with the responsible side of the taking care of the store independently.

  • Shell
    • Lauttasaari, Helsinki
    • Customer Service Staff
      • Oct 2014 - Jun 2015
      • Lauttasaari, Helsinki

      Working multifacetedly with various tasks of the gas station, e.g. preparing snacks, taking care of the car washer, cash working etc. The position required quick action and holding many thread in one`s hands.

  • R-kioski Oy
    • Alppila,Helsinki
    • A conveniece store worker
      • Oct 2013 - May 2015
      • Alppila,Helsinki

  • THOMAS SABO
    • Down town Helsinki, Stockmann and Sabo's flagship store in Keskuskatu,Helsinki.
    • Jewelry sales person
      • Nov 2014 - Feb 2015
      • Down town Helsinki, Stockmann and Sabo's flagship store in Keskuskatu,Helsinki.

  • S-ryhmä / S Group
    • Helsinki, Uusimaa, Finland
    • Store Cashier
      • Sep 2012 - Jun 2013
      • Helsinki, Uusimaa, Finland

      Working as a cashier and a customer service person in a busy Alepa store in Helsinki.

Education

  • 2021 - 2023
    University of Helsinki
    Master's degree, social sciences (M.Soc.Sc), Social Psychology
  • 2018 - 2020
    University of Helsinki
    Bachelor's degree, SOCIAL SCIENCES
  • 2008 - 2012
    Iisalmen lyseo
  • 2009 - 2010
    Sutton High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

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