See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Viktar Mashytski is a seasoned Systems Engineer with expertise in DevOps, Atlassian tools, and cloud infrastructure. He has worked with various companies, including SOFTSWISS, POLONTECH LLC, EPAM Systems, Belcard, Vogel oot Austria, and RADIUS, providing infrastructure management, support, and administration services. Viktar holds a Bachelor's degree in Business/Managerial Economics from the Belarusian National Technical University and is certified in Atlassian Jira Service Desk Administrator and Jira Server Administrator.

Credentials

  • Atlassian Certified Jira Service Desk Administrator
    Atlassian
    Dec, 2020
    - Apr, 2026
  • Atlassian Certified Jira Server Administrator
    Atlassian
    Oct, 2020
    - Apr, 2026

Experience

  • SOFTSWISS
    • Minsk, Belarus
    • Systems Engineer
      • Sep 2021 - Present
      • Minsk, Belarus

      Member of DevOps team. Activities:• Infrastructure management via SaltStack, creation of new SalStack formulas, and improvement of existing ones;• Preparation of env for new projects;• CI/CD creation, troubleshooting, and improvement of existing pipelines in Gitlab;• Infrastructure issues troubleshooting and incident investigation;• Administration of Linux servers;• Writing automation for chatbot (Errbot) using Python;• Support of "legacy" chatbot - Hubot (Coffee script and custom hubbot-agent written in Go). Extension of commands and code refactoring;• Writing monitoring scripts for Zabbix using Bash;• Cloudflare management: DNS, CF workers, WAF rules creation (Bots/DDoS protection);• Kubernetes: support of existing installations, migration of apps between Kube clusters, deployment of new clusters via Kubespray, apps management using Helm.Main stack: SaltStack, GitLab, Harbor, Kubernetes, Terraform, Nginx, Puma, PostgreSQL, Confluence, Jira, Opsgenie, Vault by HashiCorp, Zabbix, Cloudflare, PowerDNS, Errbot, Hubot, Superset, Minio, Bareos, AWS.

    • Atlassian Administrator and Systems Engineer
      • May 2018 - Sep 2021

      Activities:• Atlassian Server/Cloud administration (almost all Atlassian stack);• Infrastructure support of server Atlassian installations (Linux/Windows servers with Nginx, PostgreSQL, MySQL), Linux/Windows administration;• Jira automation by means of scripting using Groovy via ScriptRunner, JMWE, JMCF addons;• Integration creation between various systems and Atlassian products (microservices written in Python);• Atlassian addons creation using Atlassian SDK and Groovy/Java (listeners, scheduled jobs with/wt GUI, custom fields, etc);• Database reports creation using SQL;• Workarounds creation for frontend related issues using jQuery and CSS; • Consulting on various issues in Atlassian server stack;• Knowledge base management for Atlassian Consulting team;• Amazon Web Services Management (EC2, S3, CloudWatch, IAM, AWS SFTP, AWS RDS, AWS Backup, AWS Beanstalk);• Migration of Atlassian stack from bare metal servers to VPS and vice versa;• Migration from Atlassian server installations to cloud installations and vice versa;• Monitoring service creation and management (Prometheus/Grafana/Loki).• Atlassian plugins evaluation/testing;• Writing scenarios in Python for Locust and test execution in Atlassian Data Center App Performance Toolkit in order to get approval in Atlassian Marketplace;• Creation and support of infrastructure related to Atlassian Cloud addons: Sring Boot/NodeJS apps;• CI/CD configuration for development teams with help of Bamboo, Bitbucket Cloud, Jenkins.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • 2nd Line / Environments Support Engineer
      • Oct 2015 - May 2018

      Responsibilities: • JIRA/Confluence env creation/configuration for new projects; • Modifying/adjusting project settings in JIRA: issue types, workflows, screens, fields; • Constructing automated workflow post-functions/validators/conditions on JIRA projects: writing Groovy scripts to perform non-standard customizations via ScriptRunner, JMWE addons;• Plugin creation: services, listeners, custom fields via Atlassian SDK (Java/Groovy);• Creation of Groovy/Bash for regular support actions: automation of boring staff; • Wrapper development for Jira REST API;• Searching for information in JIRA/Confluence database and creation of custom reports from JIRA/Confluence database using SQL;• Archiving JIRA projects by moving them to a separate achieve instance;• JIRA/Confluence projects migration from cloud/server to cloud/server;• Confluence global templates adjustments;• Deployment of Jira/Confluence env (server, DB, LB, etc.);• JIRA/Confluence plug-ins evaluation and testing; • Troubleshooting of JIRA/Confluence/Crowd-related issues;• Writing articles for EPAM Atlassian Support team.

    • Technical Support Engineer / Service Desk Technichian
      • Oct 2013 - Oct 2015

      Responsibilities:• 1-1.5 line support of EPAM employees/customers;• Incident investigation/troubleshooting;• Requests processing, escalation to L2/L3 support services within 24/7 in case of needs;• Jira/Confluence/Crowd administration as L1.5 engineer ;• Conducting trainings for Service Desk newcomers on Atlassian tools;• Improvement of internal services and processes;• Knowledge base management;

  • Belcard
    • Grodno
    • Electrician/Electronic specialist
      • May 2011 - Apr 2012
      • Grodno

      Electronic support and configuration of machines, that produce card-an shafts, mechanical details and etc.Tasks performed:• configuration and management of machines with computer numerical control;• electrical engine configuration and management.

    • Technical Engineer
      • Mar 2010 - Feb 2011
      • Grodno

      Tasks performed:• Support of electrical and electronic equipment, • Configuration and management of machines with computer numerical control

  • RADIUS
    • Grodno
    • Technical Engineer
      • Jun 2008 - Jun 2009
      • Grodno

      Tasks performed:• Configuration items creation and management for different business needs, network support, creation of network perimeters.Environment:• Acronis tools, different repair and test tools (Victoria, Memtest and etc).• Windows, Linux, MS-DOS

Education

  • 2010 - 2014
    Белорусский национальный технический университет
    Bachelor's degree, Business/Managerial Economics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Software Development”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles