Experience

• 

  Quantum Brooks Logistics

  • United Arab Emirates
  • Transportation, Logistics, Supply Chain and Storage
  • 1 - 100 Employee

  • General Manager- Middle East & Africa - (Sales/Freight/3pl Warehousing/Key Accounts)

    • Aug 2020 - Present

  • Manager Customer Service & Key account (Air/Ocean/Road&3pl Warehousing)

    • May 2018 - Aug 2020

• 

  Logistica/Enkay Express

  • dubai cargo village

  • Senior Executive -Customer Service/Sales & Key account (Air/Ocean/Road&3pl Warehousing)

    • Feb 2016 - May 2018
    • dubai cargo village

    Responsibilities: • Responsible for transport, logistics, goods-in and out, export documentation and customer support. Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents. • Managing the Key account customers of the Sales all the Imports /Exports from the start till the job is closed with proper invoicing and payment follow-ups. • Keeping a track of client goods in warehouse maintaining stock reports & controlling inventory client wise and providing stock report month end. • Managing the complete logistics included with transportation arrangements documentation processing and warehousing, Also DP world and Custom formalities (Local & free zone) for Sea and Air consignments. • Managing complete customer service and handling overseas agent for in-bound & out-bound shipments. • Provides logistics guidance, advice, as well as assistance within the geographic boundaries. • Handling confirmation of key milestones like arrival, departure, and customs clearance as per the specifications of Customer Standard Operating Procedures. • Ensures that the documentation is accurately processed, distributed and released to forwarders, carrier, agents and customers in a timely manner. • Monitor ATA/ETA with airlines/forwarders/DNATA and ensure freight has arrived as per schedule. To execute the AWB in Calogi with all the necessary information. • Coordinate with clients regarding freight clearance instruction, type of Bill Of Entry and prepare documentation for customs clearance. • Coordinate with the origin station/Customer support for any discrepancy on shipping documents. • Helping finance on AR collections and necessary follow-up with the customers.

• 

  PREMIUM FREIGHT SERVICES

  • United Arab Emirates

  • Customer service & Operations Executive - Air / Sea / Land Freight

    • Mar 2013 - Dec 2015
    • United Arab Emirates

    Responsibilities:• Responsible for transport, logistics, goods-in and out, export documentation and customer support. Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents.• Managing the complete logistics included with transportation arrangements documentation processing and warehousing, Also DP world and Custom formalities (Local & free zone) for Sea and Air consignments.• Managing complete customer service and handling overseas agent for in-bound & out-bound shipments.• Handling confirmation of key milestones like arrival, departure, and customs clearance as per the specifications of Customer Standard Operating Procedures.• Ensures that the documentation is accurately processed, distributed and released to forwarders, carrier, agents and customers in a timely manner.• Monitor ATA/ETA with airlines/forwarders/DNATA and ensure freight has arrived as per schedule. To execute the AWB in Calogi with all the necessary information.• Coordinate with the origin station/Customer support for any discrepancy on shipping documents.

• 

  First Abu Dhabi Bank (FAB)

  • United Arab Emirates
  • Banking
  • 700 & Above Employee

  • Relationship Officer - Credit Card

    • Apr 2012 - Feb 2013

  • Relationship Officer - Credit Card

    • Jan 2011 - Jul 2012