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Credentials

  • Visio 2021 Essential Training (Office 2021/LTSC)
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Implementing Supply Chain Management
    LinkedIn
    Aug, 2023
    - Apr, 2026
  • Excel: Working Together with Power Query and Power Pivot
    LinkedIn
    Jul, 2023
    - Apr, 2026
  • Lean Inventory Management
    LinkedIn
    Jul, 2023
    - Apr, 2026
  • Business Analysis Foundations: Business Process Modeling
    LinkedIn
    Jun, 2023
    - Apr, 2026
  • Lean Six Sigma Green Belt
    IMC Institute
    Apr, 2023
    - Apr, 2026
  • Lean Six Sigma Yellow Belt
    IMC Institute
    Jan, 2023
    - Apr, 2026
  • Lean Six Sigma - White Belt
    Six Sigma Society
    Dec, 2022
    - Apr, 2026
  • Excel Formulas and Functions Quick Tips
    LinkedIn
    Jul, 2022
    - Apr, 2026
  • Accounting Foundations: Budgeting
    LinkedIn
    Jun, 2022
    - Apr, 2026
  • Excel Essential Training (Office 365/Microsoft 365)
    LinkedIn
    May, 2021
    - Apr, 2026
  • Excel: Advanced Formulas and Functions
    LinkedIn
    May, 2021
    - Apr, 2026
  • Agile at Work: Building Your Agile Team
    LinkedIn
    Oct, 2016
    - Apr, 2026
  • Data Visualization for Data Analysts
    Lynda.com
    Oct, 2016
    - Apr, 2026
  • Excel Data Analysis: Forecasting
    Lynda.com
    Oct, 2016
    - Apr, 2026
  • Managing Teams
    Lynda.com
    Oct, 2016
    - Apr, 2026
  • Business Analysis Fundamentals
    Lynda.com
    Aug, 2016
    - Apr, 2026
  • Leading and Working in Teams
    Lynda.com
    Aug, 2016
    - Apr, 2026
  • Lean Six Sigma Fundamentals
    Lynda.com
    Aug, 2016
    - Apr, 2026
  • Process Improvement Fundamentals
    Lynda.com
    Aug, 2016
    - Apr, 2026
  • CPR, AED and Basic First Aid
    American Safety & Health Institute
    Dec, 2016
    - Apr, 2026
  • Data Visualization for Data Analysts
    Lynda.com
    Oct, 2016
    - Apr, 2026

Experience

  • Lyve Global
    • Dubai, United Arab Emirates
    • Fleet Operations Manager
      • Nov 2017 - May 2021
      • Dubai, United Arab Emirates

      • Scaled and managed the fleet size from 250 to 2400 drivers• Implemented SOPs and optimized workflows reducing the lead time of driver onboardings and query handling by 60%• Assisted in designing inhouse fleet scheduling system• Weekly scheduling driver’s shifts & providing backup drivers for absence

  • noon
    • Dubai, United Arab Emirates
    • Operations Team Lead
      • Nov 2016 - Jun 2017
      • Dubai, United Arab Emirates

      • Reporting manager for 8 service agents in Control Center department• Created SOPs for delivery workflows and call handling of drivers• Assisted in implementing 5S Lean principle in the warehouse• Hiring panel for delivery drivers and conducted their full day trainings

    • Supplychain Coordinator
      • Dec 2014 - Oct 2016
      • Dubai

      • Coordinated shipments of luxury apparel, footwear & accessories from manufacturers in Italy to stores in the MENA region• Worked with Oracle ERP system to create purchase & sales orders• Organized and cleared 2 years long pending credit/debit notes worth USD 250,000 which enhanced client & vendor relations• Identified wastage and reduced inventory costs by 22%• Member of Chalhoub Impact which is a CSR division and participated in various activities to contribute to society

    • Imports Coordinator
      • Nov 2012 - Nov 2014
      • Dubai

      • Procured dry-food items monthly via sea freight from international markets• Maintained shipment tracking details & documentation for customs clearance of containers• Knowledge in FITR, FIRS (registration of SKUs in Dubai municipality web-portal) for approval of entry into Dubai and Ajman ports• Met demand with supply 89% of the time in the FY 2013-14 by analyzing forecasts, past sales trend, shipment delays and pipeline stocks• Experimented with supplychain simulation game learnt in university to test on 1 imported SKU to reduce Bull-whip-effect in our ordering pattern• Identified and eliminated bottlenecks in labelling & date coding process• Improved stock accuracy by 7% on average monthly, thereby enabling accurate ordering patterns

    • Technical Support Officer (Temporary)
      • Apr 2010 - Sep 2010
      • Bangalore, India

    • Business Develpoment Executive
      • Jul 2007 - Jan 2008
      • Bangalore, India

Education

  • 2011 - 2012
    University of Glamorgan, Wales- UK
    MSc.
  • 2004 - 2007
    Garden City University
    Bachelors
  • 1998 - 2004
    Bharathiya Vidya Bhavan, Kerala
    Higher secondary education
  • 1990 - 1997
    The New Indian School, Bahrain

Suggested Services

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Industry Focus. “Technology, Information and Internet”

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