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Vijay Singh

General Manager (Parts & Service) at CASE Construction Equipment

Intro Book

Vijay Singh, a seasoned professional with 20 years of experience in mechanical and automobile operations, holds a Bachelor of Arts degree from University of North Bengal, and is proficient in languages and skills relevant to his industry.

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Location

Bakshi Ka Talab, Uttar Pradesh, India, IN

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$250.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Vijay has 20 years of experience in the Indian Air Force, which is a high-level military organization. He also has experience in mechanical and automobile operations, which are in demand across various industries. His education from the University of North Bengal adds some prestige. Skills like customer satisfaction, complaint resolution, and team management are valuable in many sectors. Considering his experience, education, and skills, I’d estimate his hourly rate to be around $250. This is lower than what top executives or those with specialized skills might charge, but it’s reasonable given his background and the types of roles he’s held. Some professionals with similar experience might charge $300-$400 per hour, but Vijay’s unique blend of military and operational experience keeps his rate lower.

Bio

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Topline AI

I am Vijay Singh, based in Bakshi Ka Talab, Uttar Pradesh, India. With over 30 years of experience in the mechanical and automobile sectors, I have honed my expertise in parts and service management within the construction equipment industry. I served as General Manager at CASE New Holland dealerships for over 8 years, where I successfully managed service operations for approximately 500 machines, ensuring customer satisfaction through timely resolution of complaints. My career began in the Indian Air Force, where I worked for 20 years as a Fighter Technician. I hold a Bachelor of Arts in Sociology from the University of North Bengal, completed in 1999. I am fluent in English and Hindi, and I am passionate about delivering exceptional service in all my professional endeavors.

Experience

CASE Construction Equipment
- Greater Lucknow Area
- General Manager (Parts & Service)
  - Sep 2018 - Jul 2020
  - Greater Lucknow Area
  2 years working experience in DASHMESH CONSTRUCTION EQUIPMENTS under dealership of CASE NEW HOLLAND CONSTRUCTION EQUIPMENT INDIA PVT. LTD. from 01Sept 2018 to 10 Jul 2020 as General Manager (Parts & Service).I dealt with service, parts and warranty of appx. 500 machines like Backhoe loaders, Compactors. Dozers & Motor Graders. Additionally I dealt with walk-in customers and all sales correspondence with CNH company.My prime focus was towards resolution of customer compaints and their satisfaction.
CASE Construction Equipment
- Greater Lucknow Area
- General Manager (Parts & Service)
  - Mar 2012 - Mar 2018
  - Greater Lucknow Area
  6 years working experience in SAFAK ENGINEERING PVT. LTD. under dealership of CASE NEW HOLLAND CONSTRU CTION EQUIPMENT INDIA PVT. LTD. from 01Mar 2012 to 31 May 2018 as General Manager (Parts & Service).I dealt with sercice, maintenance and spares of appx. 500 machines like Backhoe loaders and Compactors of different models across 15 branches.My prime focus was towards in time resolution of customer complaints and their satisfaction.
Escorts Construction Equipment Ltd
- Greater Lucknow Area
- General Manager (Parts & Customer Support)
  - Jun 2011 - Feb 2012
  - Greater Lucknow Area
  1 year working experience in AB SALES & SERVICES from 01 Jun 2011 to 28 Feb 2012 under dealership of ESCORTS CONSTRUCTION EQUIPMENTS LIMITED as General Manager (Parts & Customer Support).I dealt with service. maintenance and spares of appx. 1000 machines like Backhoe Loaders, Wheel loaders and Cranes of different models accross 6 branches.My prime focus was towards in time resolution of customer complaints and their satisfaction.
JCB India Ltd.
- Greater Lucknow Area
- Senior Service Manager
  - May 2007 - May 2011
  - Greater Lucknow Area
  4 years working experience in Alliance Industrial Marketing from 03 May 2007 to 31 May 2011 under dealership of JCB INDIA LIMITED as Senior Service Manager .I dealt with 150 service engineers across 6 branches for proper maintenance and planning of spares of appx. 3000 Backhoe Loaders and Compactors of different model machines. Ensured in time completion of job on site and proper feedback from service engineers.My prime focus was towards in time resolution of customer complaints and their satisfaction.
Indian Air Force (IAF)
- India
- Fighter Technician
  - Nov 1985 - Nov 2005
  - India
  20 years working experience in Mechanical and Automobile Operations at different installations of Indian Air Force from 5th November 1985 to 30th November 2005.

Education

1997 - 1999

University Of North Bengal
Bachelor of Arts - BA, Sociology

1997 - 1999

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Machinery Manufacturing”

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Vijay Singh

Refer a Friend to Get
100 Credits For FREE

$250.0

Hourly Rate