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Vijay Sharma profile image

Vijay Sharma

Customer Service Manager at Fresh Direct Ltd (NZ)
Intro Book
Experienced customer service professional with 20+ years of experience delivering sales, customer service, and dispatch of orders.
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Location
Auckland, Auckland, New Zealand, NZ
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
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Bio

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Topline AI
Vijay Sharma is a seasoned customer service professional with 20+ years of experience in handling sales, customer enquiries, and dispatch of orders. He has worked in various roles, including Customer Service Manager, Storeman, Sales and Service Consultant, and Customer Service Representative. Vijay holds a Contact Centre Level 3 certification and is proficient in English and Hindi.

Credentials

  • certificate in contact centre level 3
    -

Experience

  • Fresh Direct Ltd (NZ)
    • Mt Wellington
    • Customer Service Manager
      • Mar 2019 - Present
      • Mt Wellington

      customer service officer data entry dispatch of orders handling sales and customer enquiries stock take

  • Burnard International Ltd
    • airport oak
    • storeman
      • Oct 2018 - Mar 2019
      • airport oak

  • T&G Global Limited
    • Mt Wellington
    • Storeman
      • Apr 2017 - Oct 2018
      • Mt Wellington

  • Sitel
    • Auckland, New Zealand
    • Sales and Service Consultant
      • Jul 2014 - Feb 2017
      • Auckland, New Zealand

      Inbound calls, dealing with customers of IAG, providing good customer service, with solutions to customers qurries, quotes and price objections

  • Progressive Enterprises Limited (Countdown Supermarkets)
    • Auckland, New Zealand
    • Logistics
      • Jun 2013 - Feb 2014
      • Auckland, New Zealand

      Store person, pick packer

  • BP
    • Auckland, New Zealand
    • Customer Service Representative
      • May 2012 - Jun 2013
      • Auckland, New Zealand

      Serving customer, stocking up sleves, banking, dealing with customer complains

  • Burger King Corporation
    • Auckland, New Zealand
    • Shift Manager
      • Sep 2005 - Jan 2012
      • Auckland, New Zealand

      serviving customers, aduits, ordering stock, managing a team, data entry, inventory, dealing with customers

Education

  • 2014 - 2014
    nzma
    contact centre level 3, Customer Service Support/Call Center/Teleservice Operation
  • 2005 - 2007
    otahuhu college
    ncea level 1, High School/Secondary Diplomas and Certificates

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Food and Beverage Services”

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