See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Victoria Mussalli is a seasoned professional with 20+ years of experience in various fields, including People Operations, Operations Support, Administration, and Education. She is a skilled voice actor, scriptwriter, and director, with expertise in languages such as Spanish and English. She has worked in roles such as People Operations Manager, Operations Support, Receptionist/Office Assistant, Voice Actor, and Spanish Teaching Assistant.

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • People Operations Manager
      • Sep 2023 - Present

      • Source and oversee partnerships with DEI-focused recruitment agencies, which has led to a 15% increase in female representation at the firm, and manage the overall headcount growth from 12 to 31 FTE within the last five years• Standardize hiring process by creating recruitment scorecards for interview transparency and data-centered decision making• Interface directly with immigration lawyers and PEO to obtain H1B and E3 visas for incoming hires and act as a resource for team members navigating their path to citizenship• Boost company culture by creating firm initiatives to improve employee retention like welcome drink events, team retreats, birthday celebrations, volunteer events, internal newsletter, etc.• Conduct daily review of flagged correspondence to ensure compliance with SEC and FINRA and manage compliance vendors and mock audits• Manage day-to-day office operations and vendor relationships, most notably with IT managed service provider, and oversee all firm IT support tickets / retain administrative control

    • Operations Support
      • Jul 2020 - Aug 2023

      • Built out firm’s entire cybersecurity framework and acted as the authority on all cyber-related matters, including periods of fundraising with high-scrutiny DDQ’s from investors and LPs• Spearheaded policy writing for company handbook, compliance manual, sexual harassment policy, and cybersecurity compliance policies (WISP, Incident Response, Business Continuity)• Project managed various infrastructure improvements including recent office relocation, which including being the general contractor for the project, file sharing migration from Box to SharePoint, password management migration from LastPass to 1Password, and email domain and O365 licensing migration from GoDaddy to MS Office

    • Receptionist/Office Assistant
      • Sep 2018 - Jun 2020

      • Answered phones, greeted guests, and maintained office appearance by preparing conference rooms for board meetings and managing office supplies and inventory

  • Victoria Mussalli
    • New York, United States
    • Voice Actor
      • Jun 2018 - Present
      • New York, United States

      Professional voice actor. Clients include:Nexplanon, WIRED, Brattle Publishing Group, HMH, Fancypants Baking Co., and more.

    • Administrative Assistant
      • Mar 2018 - Sep 2018
      • New York, NY

      Responsibilities:•Scheduled pre- and post-natal appointments, directed incoming calls, and maintained accurate medical records, enhancing client satisfaction and customer service in an empathetic manner•Maintained the office environment by opening and closing procedures, including restocking essential supplies, ensuring a well-equipped and organized workspace.

    • Freelance Production Assistant
      • Jan 2018 - Sep 2018
      • New York, NY

      Responsibilities:• Provided auxiliary production support for digital content• Set up and broke down equipment on set and went on runs as needed• Prepared craft for talent and maintained lockups

    • Teaching Assistant/Administrator
      • Jun 2018 - Jul 2018
      • New York, New York

      Worked at Marymount Drama Summer Camp. Responsibilities include:•Managed the wardrobe department for premiere of one-act Freaky Friday musical, overseeing costume selections, fittings, and run sheet•Supported producers in scheduling camp calendars and coordinating performances•Integrated lesson plans when head teachers were absent•Facilitated field trips for children (ages 5+) with safety as the top priority

    • Co-Writer
      • Sep 2017 - Feb 2018
      • New York, NY

      Responsibilities:• Co-wrote an original theatrical production centered on Black history for NYC private schools• Compiled visual assets and edited educational videos to accompany scenes• Workshopped strategies for audience participation and talkback• Researched and compiled data for prospective topics and organized scene breakdowns• Opened for an audience of 300+

    • Hostess
      • Jun 2017 - Dec 2017
      • New York, NY

      Responsibilities:• Answered phones and greeted guests upon arrival• Tracked reservations using OpenTable and informed management of special requests• Maintained communication with guests if delays occurred and acted as primary provider of customer service• Seated guests at their table

  • 3Pas Studios
    • Santa Monica, CA
    • Creative Development Intern
      • Jan 2017 - May 2017
      • Santa Monica, CA

      Responsibilities:• Researched up-and-coming Latin American actors and created rundowns for executives• Prepared script coverage on Latinx-focused films• Covered phones for executive producers and handled daily runs

  • Titmouse
    • Los Angeles, CA
    • Production Intern
      • Jan 2017 - May 2017
      • Los Angeles, CA

      Responsibilities:• Composed layouts for animators on the children’s show Niko and the Sword of Light• Assisted producers and coordinators in talent paperwork for VO recording sessions• Organized special FX libraries across branches in LA, NYC, and Vancouver

  • VIC Radio Ithaca
    • Ithaca, New York
    • DJ Personality
      • Aug 2015 - Dec 2016
      • Ithaca, New York

      Responsibilities:• Provided engaging topics for talk breaks and backsold music • Operated the board and followed program log with Audio Vault and Zetta programs• Tweeted and promoted the station and interacted with listeners• Founded a Latin music specialty show conducted entirely in Spanish

    • United States
    • Higher Education
    • 700 & Above Employee
    • Spanish Teaching Assistant
      • Jan 2015 - Dec 2016

      Responsibilities:• Created weekly lesson plans and taught students entirely in discipline language• Consulted with the professor for specific topics to focus on during class time

    • Chef Manager's Assistant
      • Aug 2014 - Dec 2016

      Responsibilities:• Organized FMS (Food Management Systems) for ordering and inventory• Maintained daily food production reports and tracked waste trends• Assisted Chef Manager John Haefner with researching new menu items• Conducted student surveys and reported feedback

    • Wardrobe Supervisor
      • May 2016 - Jun 2016

      Responsibilities for this WWI professional film:• Prepped clothing and dressed talent• Coordinated with other departments to ensure quick turnaround• On-set "last looks" and aided in minor sewing and hemming• Tracked continuity for over 15 script days

    • Transcriber
      • Feb 2016 - May 2016

      Responsibilities:• Created subtitles with timecode for interviews in the upcoming documentary Beyond Ink and Paint• Delivered materials in timely manner

    • Administrative Assistant
      • Jun 2015 - Aug 2015

      Responsibilities:• Ensured book and supply orders were delivered to the school promptly and correctly• Answered phones and spoke directly with supply companies• Organized and created spreadsheets to track all 200+ orders• Cross-checked delivered packages/packing slips with original order forms

    • Intern
      • Jul 2013 - Aug 2013
      • New York, NY

      Responsibilities:• Provided script coverage on a daily basis• Answered and directed phone calls for executives

Education

  • 2014 - 2017
    Ithaca College
    Bachelor’s Degree, Television-Radio
  • 2010 - 2014
    Marymount School of New York

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles